Company: Majid Al Futtaim
Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.
Job Purpose:
Support development and implementation of OE, OD, WoW and customer centric initiatives that increase the capability, understanding, effectiveness and efficiency of the Organization.
Job Details – Key Responsibilities and Accountabilities:
1. Contributes to the design and delivery of OE, OD and change management strategies, processes and interventions that support MAF’s business vision and transformation activities.
2. Develops work plans and manage projects to meet agreed milestones with optimum quality, including project goals, approach, resources & responsibilities, interdependencies, timing and success measures, ensuring stakeholder management and support for interventions.
3. Support the development and implementation of functional OD and customer centric initiatives. Working closely with key business stakeholders to improve and refine operating models, design organizational structures and clarify roles and accountabilities. Integrate analytics and data insights in all projects.
4. Support in conducting operating models assessment and suitability versus business strategy and objectives. Support business in designing new operating models, and relevant organization structures.
5. Keep current on best practices and innovative programs to provide insights, making OE/OD/ WoW initiatives and projects more robust with data and benchmarks
6. Assess and deliver capability development initiatives to build the OD capability of key stakeholders to enable the effective implementation of org effectiveness, org review/design, and change management interventions.
7. keep abreast of WoW global trends and analyses needs for MAF. Support in the design and delivery of WoW interventions that support the improvement of MAF’s environment and transformation activities.
8. Deploy agile and project management approach to key OD initiatives within HC and OpCos. Qualifications, Personal Characteristics and Required Background/Experience:
Work Experience:
• 8-10 years’ experience in Experience in Organization Design ./ Effectiveness, Human Resources and Consulting. Demonstrated ability to apply systems thinking, manage concurrent projects, develop business cases, analyse and interpret data, successfully implement change, deliver within tight timeframes Competencies:
• Ability to work productively in a fast-paced, demanding environment
• Ability to balance big picture, strategic thinking with tactical implementation, offering pragmatic solutions
• Strong project management
• Ability to work effectively in a team environment and to collaborate across lines of business and functions
• Strong active listening and observations skills
• Ability to prioritize multiple tasks, handle diverse situations, set goals, and meet aggressive deadlines
• Strong presentation skills (PP)
• Must have excellent verbal and written communication skills with ability to communicate at senior within the organization with tact and professionalism
• Demonstrated commitment to professional development, staying current in specific areas of organizational effectiveness such as organization design and change managemen
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