At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation
You as a GIS Specialist, will be part of Power Grids Grid Integration and reporting to Service Manager. You will be responsible to perform on-site service activities for various types of Hitachi Energy GIS systems and in accordance with Hitachi Energy standard processes, quality standards and safety guidelines. Deliver excellent customer service to satisfy customers. In close co-operation with customer and other Hitachi Energy teams, take actions to identify new Service business opportunities for Hitachi Energy. Have adequate knowledge of various types of Hitachi Energy GIS systems in accordance with customer requirements. Ensure timely, cost-effective solutions in accordance with standard processes, procedures, and safety guidelines.
Your responsibilities
Service delivery: -Performs medium to high complex Service tasks like installation, commissioning, maintenance, upgrades and retrofits, repair independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, maintenance, extensions, replacements, upgrades and retrofit, end of life service etc.). Customer approach: -Ensures customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and takes influence in convincing the client for the complete service portfolio.
Materials and supply: -Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities. Prepares standard lists for ease of work.
Documentation and reports: -Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed. Create standards or job durations.
Troubleshooting: -Proactively identifies potential equipment failures and proactive corrective actions. Troubleshoots complex equipment failure and makes recommendations to avoid repeating the problem in the future.
Operational excellence: -Proactively identifies suggestions for product, quality and customer service improvement and discusses them with management for changes.
Health, safety and integrity: -Actively ensures that HSE practices are of high standard. Works to eliminate unsafe practices and incidents.
Processes and Tools: -Consistently applies functional processes considering links to other teams.
Your background
Minimum 10 years for GIS works
Candidate should be qualified with Degree
Experience in maintenance of Gas Insulated Switchgear in live substation, and must be well versed with drawings, safety of EHV/HV/MV (400kv, 300KV, 132KV & 33KV)GIS, sequence of operations and
Must be good in English.
The Specialist must have experience certificate confirming that he had worked as GIS Specialist in Hitachi Energy or ABB types of switchgear.
He should be capable to undertake emergency repair jobs in the switchgear including installing of test bushings and preparing the switchgear for conducting AC & DC High Voltage tests for GIS & Cable
More about us
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com
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