Country Manager, Frost & Sulivan, Riyadh, KSA

Overview
Frost & Sullivan was founded in 1961 and is a global growth consulting company dedicated to providing innovative growth strategies and market intelligence to a broad portfolio of International blue chip companies.

With a client list that includes global 1000 organizations, emerging companies and the investment community, Frost and Sullivan has evolved into one of the premier growth consulting companies in the world.

 

The Unique Opportunity

This is a fantastic opportunity to lead in supporting and growing our business in (Country). This role is perfect for any member of our team in Country, or any external candidate, who can deliver the individual sales role as well as leadership of the Country/Office (depending upon size of office-we may change this to be called Team Leader) and operations.

The Mission of the Role is to ensure that the (Country) Operations, and all its staff, are effectively supported, managed and led to maximise contribution to the company. It is a role that combines requirements for commercial leadership and client focus, public, legal and directorial responsibilities, and supports the ambition to have a best in class working environment for all our staff.

You have to a good communicator, organiser and team leader to deliver such a role successfully

Responsibilities
Combining this role with another

We have estimated that the level of mission and tasks that are to be delivered by such a role may vary from 10% to 20% of time, with an assumed average of circa 15%. The remaining 85% of time should be involved with sales functions

 

Lead and manage the overall operations & functioning of the office

 

Oversee full functioning of the office in coordination with HR and Finance
Ensure full compliance with company policy, procedure, and all legal and regulatory reporting
Responsibility & Accountability for all compliance requirements; and power of signature and attorney on behalf of the company to execute on such activities
Support all team members to be fully compliant with company performance and reporting norms
Support any recruitment processes
 

 

 

 

 

 

Develop and sustain high levels of motivation by fostering a culture of team work and collaboration

 

Ensure team is involved and informed of all developments as an office
Create a culture of team involvement and co-support
Ensure the team is involved with regional/global initiatives
Ensure any obstacles to performance improvements are dealt with
 

Report on Performance and Contribution of Country OBU and Team Members

 

Update Regional and Global management Functions on performance and developments in the team
Ensure that the team is performing at best in class aspects in terms of sales, fulfilment, delivery, service support
 

Commercial Leadership

 

Support and Drive Development of the strategy for sales into Country
Work closely with regional commercial leader and/or appointed sales leader to develop and drive strategy
Support Local Account Executives by supporting client facing engagements
Drive client strategy/pipeline management/CRM adherence
Work with Global Client Leaders to ensure key/major accounts are well covered.
Represent the company at events, webinars, workshops, client meetings, in support of Account Executives, and as part of a wider role to improve local presence
 

Qualifications
Critical Skills

Have excellent verbal and written communication skills; and able to positively engage team members collectively and individually
Have Intercultural competence and experience working with teams.
Ability to work autonomously, but also effectively in an international team environment.
Being intellectually curious, and agile in thinking, with a willingness to listen and learn.
Leadership experience, with ability to exhibit and galvanise enthusiasm
Results driven, persistent and prepared to take a proactive approach to achieve objectives
Ambition and self-motivation to succeed regardless of the challenge and to generate new business growth
Have methodical working practices, be organised, and be able to effectively delegate tasks.
Excellent Fluency with written and spoken English language. Fluency in other regional languages is desirable.
Ability to deliver to KPIs
Time management and task prioritization at a high level
Relevant /Useful Experience of Use

Substantive experience of either sales, business development, commercial
Experience of working with HR/Finance functions
Team leadership experience
Project/Process Leadership
Use of excellent verbal and written communication style, with a creative and innovative flair
The ability to generate sales through an effective strategy
Able to work autonomously in-line with the achievement of specific individual objectives
Ability to develop strong internal and external working relationships.
Strong organisational and delegation skills
The ability to create demand and awareness of the Frost & Sullivan brand and services
Influencing skills, with a confident, proactive and methodical approach.
Basic Knowledge of country’s company and HR legal and regulatory requirements
 

Qualifications, Knowledge and Experience of Use

Proven business to business services based sales /research/consulting
Proven language fluency
Experience of a dynamic research/consulting or professional services capability delivery
Degree Qualification
Masters in Business Administration is desirable.
Important KPIs for the Role

Leading and Assisting the team to exceed OBU sales objectives, and to grow revenue contribution per head, continuously
Staff Morale & Engagement: demonstrated via Staff Satisfaction Surveys/Feedback
Staff Retention
Speed of Recruitment (if/when applicable)
Revenue Fulfilment Contributions of Consulting and Research Teams
Smooth running, quick and efficient support functions
All compliance, statutory and legal duties complied with (Depending on Country)
Supporting improving client satisfaction and growth within Country
Driving local marketing, event organising (as appropriate), and PR activities to raise profile of the office/brand; be seen as the leader in such situations
Ensuring systematic reporting and sharing of financial and sales results
Supporting adherence to key company values, strategy and governance norms
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Frost & Sullivan, the Growth Pipeline Company, works in collaboration with clients to leverage visionary growth strategies that addresses the global challenges that will make or break today's market participants. For more than 50 years, we have developed transformational strategies for the global 1000, emerging businesses, the public sector and the investment community. Our “Growth Pipeline Diagnostic” supports clients by addressing these opportunities and constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, strategy, vision, innovation and implementation.



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