Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.
Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.
As a leading food-tech business, Kitopi’s growth has been largely fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.
With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.
On a mission to continue disrupting, we are in immediate need for an entrepreneurial, dynamic Supply Chain Manager to be based in Kuwait. To meet Kitopi’s goals, the Supply Chain Manager is responsible for onboarding Brands across onto our platform and establishing a robust and efficient supply chain. You will be accountable to assimilate brands whilst increasing our leverage and maintaining the divisional supply chain standards through to internal and external stakeholders.
What You'll Do
- Manage all aspects of the Supply Chain, maintaining systems & operating policies for effective procurement, accurate distribution, product compliance, forecasting, inventory, and replenishment at all levels.
- Monitor performance of the Supply Chain, develop budgets, and maintain them, and ensure timely and accurate information flows within and outside the Business.
- Manage the stock and planning management systems.
- Create a core master data warehouse platform.
- Educate and report all planning metrics.
- Ensure continuous and transparent feedback to the Business.
- Set and maintain agreed stock targets and re-order levels in conjunction with the Business.
- Set and maintain all transportation and storage targets and SLA’s in conjunction with the requirements of the division.
- Manage all logistics vendor relationships resulting in secure commercial agreements for the consistent supply of goods both internationally and locally, supporting a replenishment process that consistently delivers required product volumes on-time and in-full, within date sensitive tolerances, via distribution chains to stores.
- Ensure that stocking policies result in a replenishment process that consistently delivers required product volumes on-time and in-full, within date sensitive tolerances, via distribution chain to stores.
- Co-ordinate with sales and operations planning by regularly reviewing systems and processes for distribution, product compliance, forecasting, inventory controls and scheduling, achieved through development of key performance indicators for each link in supply processes.
What We Look For
- Bachelor’s Degree, preferably in Supply Chain or Commerce.
- Solid background and experience in Supply Chain Operations & Procurement within the F&B/FMCG industry.
- Deep knowledge of MENA laws for customs, food safety, and local regulations.
- Experience and passion for commercials and supply chain system design.
- Proactivity and logical thinking with the ability to develop and maintain relationships with different stakeholders.
- Strong analytical skills and Tech-adaptable.
- Exceptional communication and organizational skills – having the ability to translate complex data patterns into everyday business processes, to summarize and present with clarity.
Recruitment Process and Timeline
First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.
Benefits
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You’ll have access to LinkedIn Learning, Coursera, and Mindvalley where you can choose over thousands of courses to satisfy your hunger for knowledge.
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code!
- Extended maternity and parental leave
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- 30 calendar days annual leave
- Work from anywhere policy
So, what does it really mean to work at Kitopi?
We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
Kitopi is an equal opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company where we're all proud to work for.
Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of.
Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
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