Guest Services Manager, Four Seasons, Doha, Qatar

In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.  

Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998. 

Join our Team 

Work on a team that is built on mutual respect, collaboration, and excellent service. 
Four Seasons provides employees with the same level of care that we expect to be shared with our guests. 
Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for. 
Four Seasons Resort and Residences at The Pearl-Qatar:

  

The upcoming project will include 161 fully-furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities, including a signature restaurant by Michelin-starred chef, JoΓ«l Robuchon. 

Our Team:

   

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.  

Who We Look For: 

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. 

Job Description:


The Four Seasons Resort and Residences at The Pearl-Qatar is looking for Guest Service Manager to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.

       

   Essential Functions:

The Guest Services Manager directs and assists staff in the completion of the following duties: welcoming guests to the hotel, parking guest vehicles, unloading guest luggage, escorting guests to the front desk, delivering luggage to the guest room at check in and check out. The Guest Services team also delivers any items based on guest/resident requests, and demonstrates knowledge of city attractions and activities, adding personal recommendations and touches to achieve maximum customer satisfaction. The Guest Services Manager responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. 



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