Store Based Floor Supervisor:
Key relationships - Operations Manager, sales team, support teams and customers
The purpose of this role is to assist the operations manager by putting together, driving, and maintaining a stimulating environment/sales team designed to exceed set targets and improve profitability on a weekly, monthly, and yearly basis.
As first point of contact the role will demand someone with excellent front of house skills that will enhance, surprise, and delight the overall experience of the client and brand partner’s journey.
An experienced retail manager, you can lead teams in an energetic, high sales/volume business. You should be keen to join your team on the shop floor and you should be passionate about customer service. You will insist on high standards all-round and combine this with unrivaled expertise. A role model for your team, you’ll show customers and brand partners what a great and innovative store looks like.
Some weekend working is essential, but as an experienced professional, you’ll understand and be flexible.
• Have an awareness of key competitor activity and accompany the operations manager on competitor visits as appropriate
• Ability to liaise with brand partners on a regular basis, to gain understanding of stock movement, customer feedback, brand activity and sales analysis
• Effective communication skills at all levels
• Ensure the satisfaction of all customers by ensuring that prompt, courteous and efficient service is given by your team, always
• Experience with comparable luxury brands
• Strong people manager with experience in development and training
• Passionate and knowledgeable about fashion and lifestyle trends
• A clear display of brand loyalty and a clear progression path in previous roles
• You will have full knowledge of KPIs and be able to display strong commercial awareness
• Ability to read, understand and work spreadsheets and database information
• Ability to multitask and work under pressure
• Proficient in MS Office, Word, Excel and PowerPoint
• BS degree in Business, Marketing or similar
• Grooming/dress code is professional and suitable style for the environment we work.
• Smile! Have fun.
CLOUD Spaces is Aldar’s pioneering brand of Flexible Workspace Solutions, providing fully serviced solutions & Business support to all types of businesses, Entrepreneurs, SMEs as well as, well established Businesses that are looking for an inspirational, collaborative flexible work environment. Furthermore Cloud enhances its surroundings , i.e. making the assets more valuable through connecting businesses and combining the use of workspace with additional unused space within the asset for other purposes like storage, pop-up shops ,..etc.
As the provider of this unique offering, CLOUD Spaces aims to attract trend-conscious, innovative individuals & businesses with a focus on but not limited to retail, fashion & product design including immerging brands & Businesses locally or internationally
We will launch out of Yas Mall in July 2020, which will be one the first shopping Malls in the region to harbor such a concept within its premises, with future expansion plans in place!
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