Service Operations Department is looking for a Field Service Engineer to be located in Dubai, UAE. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets.
The position will be responsible for the Preventive maintenance, repair, fault diagnosis and on-site servicing of Alfa Laval equipment’s, namely decanters, separators and plate heat exchangers. The Service Engineer will be required to work across the region - envisaged travel will be 2- 3 weeks per month.
Key Responsibilities & Objectives
Your primary tasks will be:
• Commissioning, Service, Audit and troubleshooting of High Speed Separators & Decanters used in Energy, Food & water Industry.
• On- Site performance audit and re-conditioning of Plate Heat Exchangers
• Training customer crew on operation & maintenance of Alfa Laval equipment
• Troubleshooting of Electrical / PLC controls associated with Alfa Laval equipment
• Executing Field Service jobs through remote guidance
• Conducting equipment assessment at customer sites and creating leads through OneCRM
• Supporting Sales functions in technical solutions and participate in technical forums,
Safety Conscious “Think - Act - Behave Attitude”
• Ad hoc participation in service projects
Who you are
We are looking for a Mechanical / Electrical Engineer who has working experience or thorough knowledge of Separators, Decanters and Heat exchangers.
• Minimum 5-8 years of experience
• Experience & sound technical knowledge in heat transfer, high speeds and application
• Sound knowledge in Electrical, PLC and Controls
• UAE Driving Licence
• Strong communication and interpersonal skills
We are looking for colleagues with strong problem-solving skills who work structured and quality-conscious to provide our customers with high-level of service. It is important that you are flexible, independent, robust and thrive in a very active environment with much travel activity – acting as part of a dynamic team with colleagues around the region.
Further, good communication skills in English, spoken and written, are essential, along with an understanding of Microsoft Office products. Driving license is required.
Work Place & Hierarchy
The position is located in Alfa Laval Office in Dubai, UAE reporting to Regional Field Service Manager located in Dubai.
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