As a Customer Success Manager you’ll be owning the relationship between Rackspace and your portfolio of customers. The Customer Success Manager is expected to continually develop and strengthen these relationships to create strategic partnerships through pro-active and personable interactions.
Success in the role requires:
Technical acumen and understanding of the multi-cloud solution landscape
The ability to identify opportunities to delight and wow customers
A passion and strength for building robust relationships with a range of stakeholders
The ability to motivate and galvanize different teams to deliver against customer expectations
Key Accountabilities:
Management of the full customer lifecycle, including all post-sales services- from implementation and customer on-boarding to provision and manage services and support to clients/customers.
Strategic planning and collaboration with commercial and product teams to ensure customer growth and retention
Procedure and process deployment to improve customer experience
Liaises with sales, field service, order processing and accounting to resolve status, production, delivery and billing enquiries efficiently and effectively
Manages SLA responses, ensuring customer service with speed and accuracy
Person Specification:
The ability to communicate technical information and complex technical issues to a variety of stakeholders
Excellent networking skills, with a proven ability to navigate organizations and build strong relationships
Affinity with Higher Education & Research organizations
Experience in the IT industry with a good understanding of Internet Technologies
Experience working with AWS cloud is desirable but not essential
#LI-JP1
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
The most important thing you should read about a CV writing service, is customer reviews. Gives you a fair idea whether to purchase that service or not.
Read the recommendations that some of our clients; have written on my LinkedIn profile. Please navigate here: https://ae.linkedin.com/in/shabbirfkagalwala/
And then scroll down to read the Recommendations…
Navigate here for more testimonials about our expertise and results:
www.dubai-forever.com/resume-writing-feedback.html
www.dubai-forever.com/cv-writing-reviews.html
Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ
Join the Middle East's Best Jobs Groups on Whatsapp:
https://www.dubai-forever.com/whatsapp-jobs.html
Submit your CV here, as well:
π https://www.dubai-forever.com/submit-your-cv.html
Join the Fastest Growing Jobs Group on LinkedIn:
π https://www.linkedin.com/groups/8288711/
Join our Telegram Group:
π https://t.me/gccjobvacancies
Want CV Samples & Templates for FREE? Navigate here: https://www.dubai-forever.com/cv-writing-sample.html
ADVERTISEMENT:
Meditation Mantra:
is our way to help you relax, meditate and get well from within. As they say, if your mind is healthy, then your body, soul, and your complete being will be healthy.
Youtube Channel URL: https://www.youtube.com/channel/UCpfW0jBRDm5TGIlLPbTqsuA
SUBSCRIBE, LIKE & COMMENT
SOCIAL INITIATIVE:
We publish job vacancies on this website and our Whatsapp groups for the benefit of job-seekers.
It is to help people who are searching for jobs from across the world.
This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your network.
Do this GOOD DEED.
You never know who will benefit from it.
You've heard about KARMA right?
It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!
We support the Far-Sighted, Growth Oriented Vision announced by each of the GCC countries. It's an exciting time and the next 30 - 40 years will be those of the GCC countries. Excited about working in the GCC? Click on one of the banner's below...
No comments:
Post a Comment