When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
We’re looking for a Category Manager - Assortment to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
What’s On Your Plate?
Set Assortment Guidelines by Country (Breadth & Depth)
Lead with local teams on SKU Limit, Brand Limit, by category depending on different category roles
Develop reports to assess the performance of the categories by country, covering low performing items, GMROI, potential categories for assortment increase/decrease, Cohorts & Csat scores.
Lead with country teams on Identifying brands that are available in targeted players in the market & support country teams on tracking newly listed items by market for main suppliers
Lead with country teams on doing Gap Analysis of Tmart assortment vs. competition
Support on exploring and listing exclusive brands & SKUs
Lead with country teams on doing category performance reviews, by doing proper category rationalization
exercises to identify items that need to be closed out and categories that require more listings
Lead with country teams on identifying category roles and item roles by country taking into consideration different market dynamics and consumer behaviours Identify categories that require having investors and follow through on implementation
Come up with special projects that help differentiate Tmart from competition and provide local teams with the needed support on implementation
What Did We Order?
You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting
You have built teams and led cross-functional projects at scale
You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved
You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you
You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders
You are someone energized by the unknown and look forward to learning each day on the job
You have excellent analytical and communication skills, and always like to be hands-on with several tools
You have excellent analytical and communication skills, and always like to be hands-on with several tools
Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission
Language skills: Fluent English and Arabic would be highly advantageous
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We support the Far-Sighted, Growth Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will be those of the GCC countries.
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