As a Human Resources Services Supervisor you will be responsible for the following key areas by taking ownership and assisting the HR Services Manager to ensure a high quality of service provided to our Team Members.
What will I be doing?
As a Human Resources Services Supervisor, you will support the HR department by ensuring the upkeep and cleanliness of the team housing. Specifically, a Human Resources Services Supervisor will perform the following tasks to the highest standards:
- Oversee housing operations
- Assist the HR Services Manager to ensure the smooth running of housing facilities, including the safety and well-being of Team Members
- Evaluate Team Member satisfaction levels and monitor trends with a focus on continuous improvement
- Ensure planning, coordinating and executing employee activities and events, including special food days in Team Member Restaurants, annual Team Member party, participate and drive Blue Energy related activities
- Attending all the department communication meetings to represent Human Resources department for Team Members' feedback. Maintain a tracker to update and resolve the feedback
- Be a role model for THRIVE@Hilton
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensures onboarding and departure of team members in collaboration with HR
- Ensure communication meetings are conducted and post-meeting minutes generated
- Ensure proper inventory, order food and supplies for Team Member Restaurant and check the quality and quantity of orders received
- Coordinate with the Engineering and Security department related to technical and safety aspects of the team housing
A Human Resources Services Supervisor serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a HR role or supervisory role within the hospitality industry
- Strong organizational and analytic skills
- An attention to details
- Strong communication skills
- A passion for delivering exceptional levels of guest service
- Proficiency, preferred, with computers and computer programs, including Microsoft Office
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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