Service Leader - Accounts Receivable Supervisor, Shangri-La Group, Dubai, UAE

 Shangri-La Hotel, Dubai

 

The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.

 

Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai.  It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches.

 

The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.

 

As a Service Leader - Accounts Receivable Supervisor, we rely on you to:

  • Handle all guests' billing issues and disputes
  • Prepare account billing with required supporting documentation
  • Monitor customer account details for non-payments and delayed payments
  • Reconcile accounts and communicates with customers              

 

We are looking for someone who:

  • Has a passion for numbers
  • Has good organisational skills 
  • Communicates and writes with fluency in English 
  • Preferably has experience working in a finance department of a 5* luxury international hotel
  • Is a critical thinker and a problem-solver
  • Is able to communicate with customers effectively and professionally



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