Job Requisition ID: 139921
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
JOB PURPOSE:
To manage the planning of Passenger Vehicle supply and demand for Trading Enterprise brands in the UAE and International Markets. The Head of Planning, Demand Management and Operations is accountable for Demand Management, Sales Planning, Sales Operations in the UAE whether to Retail, Corporate or Fleet customers.
Responsible for the key functions of annual sales plan & demand order plan. Develop demand & sales forecasts at multiple levels across distribution channels. Improve the stock turnover by reducing the risk of excess and Obsolete stock. OEM & internal liaison, reporting and forecasting. Campaign Mgt. and vehicle life cycle support
KEY ACCOUNTABILITIES:
1. Sales Planning – using best available data to forecast market and segment model mix volume and using the information to establish appropriate Budget/Forecast assumptions for sales and stock planning.
2. Overseeing Supply Chain to ensure healthy balance sheet position and cash mgt. with efficient stock, from Factory order to final Customer Delivery, by influencing OEM, Suppliers, Group Value Chain teams (such as; PDI, F&I) for UAE and International Markets
3. Developing Best in Town Talent through Coaching, Technical Skills road map (through Individual Development Plans), and effective Succession Planning.
4. Support
• The development of the annual & quarterly sales & demand plan with the detail by models and channels
• Prepare forecast data and evaluate forecast results
• Review Sales & demand plan monthly with each distribution channels. Review and assess risk to supply and demand variability and identify opportunities to manage and mitigate risk
• Lead continuous improvement of forecast accuracy & bias by implementing best practice
• Develop and measure key performance indicators to track and evaluate forecast made, to assist in assessing the effectiveness of the demand planning & forecasting function
• Interact with sales and marketing to understand forecast demand drivers
• Regularly review stock levels and procedures to determine the appropriate level of stock required with considering future campaign activity and to place orders
• Identify overstock and slow moving vehicles and liaise with product manager & sales support manager to resolve issues
• All ad hoc reporting, analysis and presentation
5. Communication
• Work closely with Product, Pricing, Sales Distribution channels to review sales, demand planning and performance, (with Brands, Principals, and relevant CoE’s)
• Report Sales Performance
• Early identification of sales & demand issues and deviation of actuals from plan.
• Recommend sales and demand plan by month by model and by variant
6. Innovation
• Provide support and advice on sales strategy
7. Stock Optimization
• Review inventory policy and Target Service Levels
• Continuous monitoring of aged stock
• Lifecycle Mgt. support
8. Logistics operations
• To provide data support with logistics to control the inbounds and clearing documents on time (and related requirements)
9. Continuous improvement & Business Intelligence
• Creating dashboards for monitoring of progress and process adherence
• Perform Kaizen and projects to reduce operational costs
• Taking necessary actions/advise for effective inventory control
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Minimum Qualifications and Knowledge:
Bachelor’s Degree (MBA / MSC Preferred) with demonstrated experience in planning and analysis.
Minimum Experience:
Minimum 5 years work experience in a multinational Sales & Marketing environment in leading Automotive brands
Job-Specific Skills:
- Strategic and structured business, sales & marketing understanding - long term and short term
- Analytical, data driven outlook with strong planning and communication skills
- Focus on driving commercial results with measurable KPIs
- Operational, fast to assess situation, recommend and act
- Understanding of sales planning procedures
- To be proactive and ability to take initiatives
- Required to communicate with confidence and credibility
- Ability to work under pressure. Work proactively with various teams in order to reach company objectives
- Demonstrated experience developing management reporting packs and presenting to senior leadership.
- Skilled in problem solving and continuous improvement methodologies
- Proficiency in MS Office ( Word/ Excel/ PowerPoint/ MS Projects ) Power BI
- Extensive knowledge of inventory management systems & supply chain modules in other ERP system
Behavioral Competencies :
- Leadership, action & consensus driven
- Effective Communicator and Coach
- Team player
- Excellent Interpersonal Skills, able to build strong teams, relationships, and trust
- Ability to delegate and individual accountability
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
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