Job Purpose
The Emirates Group is looking to provide IT professionals’ opportunities to join the world of aviation and travel. Technology is evolving and applications are widely used across all the Emirates Group, which includes the world’s largest international airline Emirates, and one of the worlds largest combined air services providers, dnata. The Group is experiencing a strong recovery and demand across its businesses and is offering a range of career opportunities for skilled IT professionals to work with technologies at world-leading innovative partners in a dynamic and evolving environment.
Offering a dynamic and varied technology environment, the Group offers exciting career growth opportunities with requirements across B2C, B2B, corporate support functions, fulfilment and operations, to support its 40+ different businesses and brands in Dubai and globally. Aside from its own internal programmes, Emirates has also invested into a number of innovation programmes such as the Aviation X-Lab in partnership with GE, Airbus, Thales, and Collins Aerospace; and Intelak in partnership with Accenture, Microsoft and Dubai Tourism
Technical Product Owners (TPO) are the “front door” to the engineering teams, feeding team backlogs with work spread across feature, function, non-functional (NFR), BAU, Technical Debt, spikes, and ceremonies. As a result, the TPO constantly juggles and prioritises the different types of work flowing into the team, making decisions in alignment with other TPO’s, and ensuring they meet the objectives of the Program Increment (PI)
The TPO acts as a voice of the customer/stakeholder, ensuring value is at the core of everything they do, and ensuring sufficient measurement can be achieved post-delivery.
Working closely with the Technical Product Managers (TPM’s), the TPO consumes details of the prioritised Features, and translates them into the decomposed story definition for their teams, in readiness for further refinement.
The TPO will typically work to a target radar ‘near’ view of 2-8 weeks, supporting the team(s), ensuring constant focus upon current and next iteration, and preparing backlogs for current + 2 and + 3 iterations.
JOB ACCOUNTABILITIES
- Responsible for the story content, acceptance criteria definition, and end story ‘sign off’ across team backlogs, ensuring prepared on time for future PI’s, refined frequently with the entire team, and prioritised accordingly in alignment with other team backlogs.
- Ensures Technical Debt and NFR’s are captured, refined, and prioritised across all sprints.
- Captures additional BAU, Ceremony, and Spike activities, and incorporates into team backlogs, within the boundaries of available capacity.
- Prepare contribution to PI demo, in conjunction with other applicable Product Owners
- Maintain the quality and integrity of features within their technical and team boundaries, ensuring identification and contribution of risks and dependencies back to the Product Portfolio backlog
- Attends and contributes to key Product Management meetings, in particular PI Planning.
- Defines metrics to measure the success and performance of prioritised work, ensuring any further BAU iterations can be proposed and prioritised accordingly within the boundaries of available capacity.
- Participates in establishing and growing a community of Product Owners, building an identity for the role, focus upon collaboration, and identifying opportunities for improvement and growth.
- Contribute to the Product Management Communities and their continual evolution to help drive efficient practices and empowered teams.
- Working with your team(s) to identify and capture team driven innovation ideas, consolidating across peer group for playback up to TPM (Technical Product Manager) community.
Qualifications & Experience
Qualifications:
- Operations Research, Marketing science, Information Systems, e-Commerce or a combination of industry certification and 5+ years of relevant experience
- Global Product (CSPO/SAFe/PSPO) trained and certified
Experience:
2+ years practical experience of working as a Product Owner/Manager, in a ‘team facing’ capacity, with proven record of driving discernible change and delivery, at pace. Whilst not essential, some experience of working within a Scaled Agile framework, across multiple initiatives and circa 50+ teams.
- Well-versed with the tools for the Product Management aspects of software delivery
- Strong and concise communicator at peer, line, and stakeholder levels.
- Builds strong relationships with peers and team members.
- Appetite for building and identifying value, with a customer centric mind-set.
Leadership Role
No
Multiple roles available requiring the following skills and experience.
1. Operations – Aviation Operational experienced Product Owners with knowledge and experience in Airline / Airport ground handling products
2. Digital – Product Owners who are passionate about ecommerce and digital space with experience and understanding of Internet Booking Engines.
3. Digital – Product Owners who can drive simplicity when it comes to Digital Payment solutions and a passion for Fintech.
4. Commercial – Product Owners who are thought leaders when it comes to Salesforce
5. ERP – Oracle ERP Product owners who get product Management and Agile, but also are experienced in ERP, ideally but not essentially the Oracle HR & Finance modules
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