Customer Service Manager, Business Group, ITP Media Group, Dubai, UAE

 ITP Media Group is the Middle East’s largest publisher with award-winning titles such as Esquire, Harper’s Bazaar, GQ, GRAZIA, Conde Nast Traveller, Cosmopolitan, Arabian Business and TimeOut

As ITP Media continues to expand, we’re on the lookout for a CSM to join the ITP Media Business Group to provide our partners with best-in-class reporting and service here in Dubai.  ITP Media Business Group is the leading B2B media owner in the Middle East.  The multi-platform division provides up-to-the-minute news, opinion, and insight across several industry verticals, including Business, Technology, Finance, Logistics, Construction and Aviation. 

We're looking for an enthusiastic and motivated candidate, with a minimum of 1+ years’ experience in B2B marketing and operations.  Reporting into the Digital Publisher, you will support end-to-end Account Based Marketing programs for our clients, who include some of the world's largest technology brands​

Requirements

As a CMS at ITP Media Business Group, you will:

• Support the client teams with a variety of hands-on job requirements from quality assurance and reporting through to project management of virtual events and content marketing.
  
• Work with our specialist brand teams to ensure commercial work is delivered on time and to a high standard.
  
• Build relationships with clients – making sure they’re kept up to date with the progress and results of campaigns. 
  
• Work to develop your understanding of ITP Media’s B2B services and products, including creative services, applied technology, paid media and lead generation and verification, through a mix of formal and on-the-job training, to build client consultancy skills.
  
  

As a CMS at ITP Media Business Group, you’ll bring:                                                                              

• The initiative to take on a variety of hands-on job requirements.
  
• A smart and inquisitive mind with a passion for learning more about Account Based Marketing and an active interest in growing your understanding of the customers you'll work with and ITP Media’s B2B offering.
  
• The skills to brief and update colleagues and provide advice to clients.
  
• The ability to organise your workload, and work with the team to prioritise competing requests, delivering tasks on time and to a high standard, as effective project management will be a core component of this role.
  
• Meticulous attention to detail.
  
• Preferably 1+ years' experience in a similar role, as we're looking for candidates who have an understanding for and a passion for B2B marketing and operations.
  
  

The package is competitive and will be based on relevant experience and ability.

If you believe you have the right experience and characteristics for this role, apply now with your covering letter and CV!

 

Benefits

Being an ITP employee is an opportunity to be part of the largest content creation house in the region and provides the luxury of working with global brands and experienced industry leaders. To ensure we invest in the development of our team, employees are given access to a variety of learning resources and exciting career development opportunities.

We believe in recognizing the passionate efforts of our team members. Our employees are rewarded by competitive remuneration, attractive bonus structure, medical insurance and a generous leave entitlement scheme that sees annual holiday entitlement grow as tenure with company increases.

https://itp.zohorecruit.com/recruit/ViewJob.na?digest=ZHE8uFIw.TtxueJhYRk%40rofMiHbNI0Yx6fws9d.PVAk-&embedsource=LinkedIn%2BLimited%2BListings

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