Middle East Jobs, Careers, Vacancies: Compliance Solutions Support Officer, Apex, Dubai, UAE

Compliance Solutions Support Officer, Apex, Dubai, UAE

Department: Global Compliance Solutions

Employment Type: Permanent

Purpose

Execute the duties of the role diligently and professionally supporting the Global Compliance Solutions team across multiple jurisdictions
Support and foster collegiate and friendly interpersonal relationships at all levels
To own, develop and deliver great service in respect of assigned activities, including attention to detail, proactive follow up and management of tasks
To act with discretion and ensure a high level of confidentiality is maintained
To act as Apex brand ambassador

Responsibilities/accountabilities

To manage and support Apex Compliance Solutions teams and service deliverables

Role & Key Responsibilities:

Support diary management, service delivery tasks, record keeping, collation and safeguarding of information
Confident and well-spoken telephone manner, be of smart appearance and be able to deal with demanding clients
Deal with incoming and outgoing mail and calls in a timely and proactive manner
Proactively manage the diaries for the teams and clients taking into account changing priorities, drafting correspondence and emails as required and support projects
Claiming business expenses & dealing with credit card bills
Support the client facing services allocated to you, including but not limited, Compliance support and back office, invoicing, visa servicing and other servicing responsibilities that may be allocated to you from time to time
Ensure all teams use PHR for all absences
Ensure all teams use internal portals and systems that may be required from time to time

Key Attributes

Good telephone and interpersonal skills
Excellent IT skills (MS Office)
Well presented
Confident manner
Exceptional organisational skills with sound ability to prioritise workload
Excellent attention to detail, organised and with a methodical approach to administration and record keeping
Excellent verbal & written communication skills with the ability to build relationships and credibility
Approachable and customer-focused
Ability to deal with sensitive and confidential matters
Exposure to financial services would be helpful

Skills Required:

Apex is a growing solution across the Apex Group. It is therefore vital that you are prepared to be a strong team player with a commitment to deliver outstanding service. This will mean a huge variety of different tasks and you should have the willingness to take on whatever is needed to ensure that the office(s) run smoothly as well as a helpful attitude towards others.

You should possess personal qualities of integrity, independence of judgment, good communication skills, discretion, tact and attention to detail. You should think creatively and deliver solutions to issues; adopting a positive and professional approach to all the overarching requirements of the position. You will need to be comfortable working independently with minimum supervision.

Possess personal qualities of integrity, good communication skills, discretion, tact attention to detail, strong written skills
Requires light supervision
Strong communicator at all levels across the Group
Comfortable with the high level of discretion that will be expected in this role and confidentiality
Be a self starter and help others
Focussed on great delivery/outcomes
Can deliver when under pressure and working to tight deadlines
Working with ambiguity and being resourceful to find solutions, thinking creatively and deliver pragmatic solutions

Qualification

No formal qualifications are required, though the position requires a combination of intelligence, proactive and strong attention to detail and organisational skills.

Travel

Some travel to other Group offices may be required from time to time

https://www.apexgroup.com/jobs/compliance-solutions-support-officer-1/

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