Business Relationship Management MENA, L'oreal, Dubai, UAE

 

    Position Title

    (BRM) Business Relationship Management MENA

    General Description

    He/she owns the business domain’s end-to-end global IT strategy, roadmap definition and governance in alignment with strategic agenda and priorities of the respective business functions; effectively manage the business demand for application capabilities at all levels. Provide overall leadership and ensures alignment across multiple delivery teams; Drive the innovation agenda and the performance of the services delivered. Ensure value creation and effectiveness of IT spend for the respective domain.

    Responsibilities

    • Engage business and IT leaders at group, divisional and global brands level to define requirements and priorities within the respective functional areas and ensure alignment with business vision and key strategies,

    • Ensure Business vision within IT corporate organization, in order to guarantee business value creation,

    • Co-own with the respective Business Process Owners the global IT/business governance for the domain.

    •Seek out opportunities for business process improvements and / or enhancements with a focus on improved use of system functionality/usability.

    Acts with strong transversal management skills.

    Ability to coach, challenge and develop teams in a cross functional environment and/or matrixed organization.

    Manages efficient interactions with both internal and external contributors to win support

    Manages methodology, timing, budget and resource allocation on projects (independently of the role within the organization. 

    • Act as a proactive business partner: actively listen to internal/ external customers, articulates, and clarifies /translate their needs into IT implications and evaluate and challenge the customers’ demands to ensure their alignment with the defined strategy.

    • Own and Facilitate the IT/Business global governance for the domain

    • Ensure timely communication to relevant stakeholders in the business and IT communities.

    •Analyze business processes and identify relevant solution alternatives.

    •Provide input, as requested on annual budget and capital plans, but more importantly develop internal documents for demand initiative proposals, project estimates and capital requests.

    Knowledge of project management & methodologies

    Rapidly acquires new knowledge on IT solutions and keeps constantly updated of   technological opportunities & market trends in his/her field

    Knowledge & Skills Required

    Must Have

    • Minimum 5- 10 years of IT experience as applied to multiple business functions.
    • Understanding of SAP ECC6,S4/Hanna.
    • Strong preference for functional experience in one or more of the following R/3 modules: SD, MM, WM, FI/CO, PP, B/W
    • ERP Service delivery management.
    • Consultation Experience on best practices of business processes
    • ERP roll out record for multiple countries
    • Project management PMM
    • Experience with Business Process Management (BPM) concepts and tools
    • Excellent interpersonal/customer relationship skills

    Nice to Have

    • Experience in applying Agile principles in team and solution delivery.

    Education & other Qualifications

    • 4 years college or university degree with focus on business administration or IT or equivalent combination and experience
    • At least 7 years’ experience in IT.
    • 5 years of experience in relevant area.
    • 2 years’ experience on team management and IT leadership


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