Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
Ensuring that all aspects of the accommodation are met
– Ensure that accommodation is clean, well maintained and attractively presented
– Inspect areas and ensure that all aspects of the accommodation are met and maintain hygiene and health and safety regulations
– Arrange repairs
– Ensuring a speedy resolution to any problems that may arise on shift
Supervising and Monitoring
– Supervise day-to-day running
– Supervise the work of cleaning staff
– Monitor the accommodation staff
– Provide accommodation residents with guidance in handling difficult or complex problems, and in resolving escalated complaints or disputes
Qualifications
- 3-5 years of administration management experience
- Customer and personnel service
- Public Safety and Security
- Monitoring and follow up skills
- Time management
- Interpersonal communication and service orientation
- Excellent verbal and written communication
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