Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.
MAIN PURPOSE
Support the Regional Brand Manager MEIA’s activities in the region to gather, analyse and present sales/stocks/finance results, optimize the seasonal logistic flows, while assisting the partners in the daily administration activities.
DIMENSION
Network of external partners in the Middle East, India & Africa (MEIA) region with specific focus on key countries and key locations.
CONTEXT
Based in local headquarters, reporting to the Regional Brand Manager MEIA, with strong analysis and coordination with the regional partners.
KEY RESPONSIBILITIES
Order Management
- Enquiries & analysis related to shipments and inform all partners accordingly on the back order & upcoming deliveries.
- Co-ordinate with the shipping team in terms of the Shipping docs.
- Manage the shipment discrepancies ( Shortage and Lost pieces ).
- Reporting to the key contacts - Distribution of important communication and materials, such as delivery updates, shipping details etc.
- Process and follow-up on the orders.
Reporting, Planning and Analysing
- Assist on Gemini implementation / Serapian integration within Richemont Dubai FZE.
- Responsible to get the stock report from the customers on a quarterly basis.
- Responsible to get the monthly sales report from the partners.
- Preparation of reports: Stock, Sales (sell-in / sell-out) and any other operational reports as required.
- Issue a monthly SELL IN/SELL OUT report per country/client and commercial line to analyse the budget achievement.
- Assist the Regional Brand Manager in department presentations
Finance:
- Obtain the financial statement as per the customer.
- Consolidated regional account receivables/overdue of the partners.
- Inform the partners on the Statement of Accounts - beginning of each month.
Experience
- Minimum of 3 years relevant experience in a similar capacity
- Responsible and pro-active with the ability to work both independently and as part of a team (Essential)
- Experience of working in a multi-national environment
- Experience of liaising with Middle and Senior Level Management (Preferred)
Technical skills / abilities:
- Excellent knowledge of English (written and spoken)
- Ability to plan and deliver communications in an impactful, persuasive and tactful way
- Report compilation skills, with high accuracy
- Excellent computer skills, including very strong proficiency in Excel and PowerPoint
Personal skills
The successful candidate will have the following personal qualities:
- The ability to approach data and situations logically, in a step-by-step way
- The drive to meet and exceed goals and standards of excellence, and to improve performance
- Analytical and problem solving skills with high level of accuracy
- Clear, timely, accurate communication and reporting
- Multicultural sensitivity and international awareness
- High Team spirit with strong interpersonal skills
- Passion for the brand / The ability to enthuse clients about the brand
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