Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.
Role Purpose:
The Visual Merchandiser is responsible for coordinating and executing appealing and eye-catching visual displays that lead the customer into and through the entire store, providing an excellent in-store experience. The role contributes to the sales objectives by using effective product placement and visual display to convert window shoppers into prospects, creating an ambiance for ongoing return customers.
Responsibilities will include, but will not be limited to the following:
Operations
Financial & Standards
Customer
- Responsible for translating the Visual Merchandising plan through execution of creative windows, product placements, props and floor designs to attracts and engage customers.
- Execute seasonal floor plans, launches and floor changes.
- Liaise with contractors and suppliers to coordinate the production and installation timeline.
- Prepare presentations for new collection launches and special events, sharing roll-out of information with managers and teams.
- Maintain an inventory management system to include the necessary equipment i.e. mannequins and props.
- Responsible for maintaining the VM standards in all stores.
- Implement store signage programs according to commercial guidelines.
- While enhancing brand presence through creative ideas, be cost sensitive and contribute to cost saving initiatives when possible.
- Ensure brand standards are maintained at all time while upholding the Marketing & Communications principles of MAF Fashion.
- Responsible for inventory tracking and reporting any discrepancies noticed
- Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy.
- Be sensitive to new trends in Visual Merchandising and aware of customer preferences and responses, elevating customers’ in-store experience.
- Maintain good rapport with the Marketing, Merchandising, Logistics, Store teams to ensure collaborative efforts towards effective Visual Merchandising leading to sales benefit.
- Share knowledge with store teams on the philosophy and purpose of VM initiatives and how to leverage best advantage from these.
KPIs
- Budget / Calendar adherence
- Increase in Footfall
- Inventory turn
- Cost optimization
- Sustainability Initiatives
Functional / Technical Competencies
- Proficiency in Photoshop, Illustrator, or other visual design tools
- Creativity
- Conceptual skills
- Knowledge of Retail Fashion industry
Behavioural Competencies
- Leads the Way – Is able to prioritize work based on urgency and impact. Is able to communicate objectives in a clear manner. Reaches out to colleagues for support as and when needed to ensure timely delivery of objectives. Takes initiative to create positive energy. Enthusiastic about new challenges.
- Drives Impact – Is able to identify key pieces of information required for delivery of work. Identifies areas of risk within own role. Understands when things are urgent. Takes ownership and escalates where required in a timely manner.
- Thinks Customer – Actively listens and demonstrates understanding for customer’s stated and unstated expectations, and understands what is needed to deliver on expectations. Delivers value and quality to the customer. Understands “customer first” mindset.
- Thinks Group – Understands how and where own role / work fits in the overall company. Demonstrates willingness and ability to collaborate. Actively achieves targets. Communicates well with colleagues. Listens attentively. Does not shy away from collaborating.
- Develops Talent – Suggests ways of improving efficiency. Spends time learning and improving. Regularly seeks feedback. Responds honestly to difficult questions and gives relevant feedback when required.
- Fosters Innovation – Does not hesitate to share new ideas. Is curious and takes inspiration from best practices. Demonstrates creativity in day to day work.
Qualifications & Experience
Qualifications / Education
- High School Certificate
- Fluent in English with Arabic knowledge an asset
Experience
- 3-5 years’ experience within the VM or fine arts field.
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