Relationship Manager, Private Banking, HSBC, Manama, Bahrain

 Job description

Relationship Manager – Private Banking

Some careers have more impact than others.   

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do. With USD517 billion of total assets under management*, HSBC Private Bank is one of the largest international private banks.

The Relationship Management role provides dedicated relationship management to a portfolio of customers with accountability for sales, service, risk and operational delivery.

In this role, you will:

  • Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
  • Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
  • Effectively manage work and support resources to increase quality and time of client visits opportunities
  • Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
  • Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
  • Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
  • Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk
  • Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
  • Keep abreast of developments, products and offerings from HSBC, competitors and market changes
  • Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client
Requirements

To be successful in the role, you should meet the following requirements:

  • Minimum 7 years of relationship management experience in the banking and finance sector, banking with HNW/UHNW segment clients, with significant experience in originating and serving region based UHNW and upper HNW clients and families.
  • At least 5 years’ experience working within the GCC and MENA market.
  • Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
  • Strong customer service focus with personal market network of contacts.
  • Proven track record developing business, assets growth and revenue generation.
  • Highly developed communication skills for use in direct client contact and advanced problem solving expertise.
  • Willingness to work in a target driven and high performance environment.
  • Excellent understanding of financial markets and investment/wealth management products.
  • Credit Skills – ideally obtained in an area dealing with HNW individuals and family offices.
  • Comprehensive understanding of products and services available in the private banking industry.
  • Private Wealth Planning Solution knowledge and awareness of its application method with clients.


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