Middle East Jobs, Careers, Vacancies: General Manager, Nathan & Nathan, Dubai, UAE

General Manager, Nathan & Nathan, Dubai, UAE

About the job General Manager

Our client is a multinational chain of QSRs (fast-food) looking to hire a General Manager in Dubai.

This position will focus on creating and executing a strategy for bringing growth to the company’s existing business along with leading and maintaining the current revenue. He/ She will be responsible to manage team of Senior Leadership comprising of functions heads of operations, marketing, finance, supply chain, human resources, IT & compliance and will report to the Board (Shareholders). He/ She will work closely with key external stake holders – Mall Management/ landlords/ regulators/ vendors and auditors to ensure the smooth functioning of the Fast Food Restaurants.

To be successful as a General Manager, he/she should be able to manage and advance a business's strategic objectives, an exceptional leader, drives a company's strategic visions, and is adept at crisis management.

Responsibilities:

Sales & Profit Optimization: Provide strategic direction to achieve operational and financial goals

Ensure the mission, goals, strategies, and plans of the company are clearly defined and adhered to.
Develop and meet company’s financial objectives, including preparing strategic and annual forecasts and budgets, analyzing variances as well as initiating corrective actions.
Identify new locations/ revisit of existing stores potential to ensure topline growth.
Responsible for the direction of all company resources and use of assets to achieve the agreed goals and shareholder return.

Operations: Provide operational excellence and talent management

Oversee activities or daily restaurant operations through the Operations Head to secure target achievements. Shall have an oversight function with regard to the whole business operations.
Process streamlining and optimization of all aspects of the hotel business.
Ensure that the operational and service skills of the employees of the hotel are being constantly improved.
Shall be responsible and identified as the key business holder or position for any legal matters.

Strategic Leadership, People Development and Supervision:

Create an inclusive culture of high performance through talent acquisition, and developing, coaching and holding your team accountable.
Build the organizational culture for the company through transparent communication, performance management, reward and recognition to support the growth of People & the Company
Support the development and implementation of human resources strategies in accordance with the Company’s People and Culture policy
Provide overall leadership to Managers by coaching, motivating and agreed deliverables
Support and implement all corporate programs and guidelines.

Driving Marketing strategy

Drive the development of the brand and the company value proposition.

Supply Chain supervision

Oversees and directs in controlling purchases and inventory as agreed with the Operations Management Team/Head; oversees and aids negotiating prices and contracts including accreditation of approved suppliers.

Essential Experience

Around 18-20 years of in-depth experience in QSR with minimum of 5-6 years of experience at similar role with medium to large-sized QSR company
Currently/ past experience of handling at least 20 stores in UAE including new stores opening and evaluation of existing stores.
Demonstrated experience operating in a matrixed environment; with confidence to overcome ambiguity
Significant experience in leading others and overseeing multiple functions (eg HR, Purchasing, Finance, etc)
Develop a distinctive work environment e.g. setting the performance culture or standards in the organization
Strong influencing skills
A keen eye for detail to ensure delivery of the standards and the highest levels of guest satisfaction at all times
A proven track record of recruiting, developing, motivating and retaining a high performing hospitality team
Good commercial acumen with previous P&L responsibility
A strong personality, with confidence and enthusiasm to lead the team in the day to day running of the restaurant
Exceptional communication skills – verbal and written – to ensure clear communication with all stakeholders
Ability to multi task and effectively manage relationships at all levels

https://www.careers-page.com/nathanhr/job/L8X36VYR

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