Middle East Jobs, Careers, Vacancies: Engineer - Lighting, Encore, Dubai, UAE

Job Details

Description

Key Job Responsibilities

Equipment Operation

• Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.

• Troubleshoots technical issues and resolve problems quickly as they arise.

• Do the Right Thing - Complies with all Company security and safety measures.

• Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite.

• Ensures equipment is secure from theft and/or damage when in use.

Customer Service

• Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers.

• Maintains a positive relationship with all clients through effective communication.

• See the Bigger Picture - Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.

• Understands and fosters the hotel/venue/client relationship.

Training/Staff Development

• Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees.

• Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.

Event Supervision

• Performs advanced work (pre/during/post event) with operations team members.

• Supervises and directs other technicians during an event.

Equipment Maintenance

• Assists team with proper preparation, security, storage, transportation, and maintenance of equipment.

• Performs inventory and forecasting of equipment needs.

Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.