Job Description
Currently recruiting for customer advisor to
provide excellent customer service by providing on-time delivery and timely and
accurate responses to customer queries. Role to be based in Dubai
office.
Duties & Responsibilities
·
Preparation of job quotations, including
coding and pricing, in coordination with relevant Sales Manager and sister
companies.
·
Support external sales team with specific
customer account information,
·
Networking and communication with customers,
agents, and other JC operations.
·
Review customers enquiries and orders
·
Following up and monitoring of internal
order processing and delivery performance.
·
Assist finance in resolving payment issues
in case of product discrepancies.
·
Use of SAP, C4C business system and its
relevant modules.
·
Work with other departments to expedite the
service to customers.
·
Prepare notifications for non compliances.
·
Review LOC for commercial terms and
conditions.
Diversity & Inclusion
We believe that different perspectives and
backgrounds are what make a company flourish. All qualified applicants will
receive equal consideration for employment regardless of race, color, religion,
sex, sexual orientation, gender identity, national origin, economic status,
disability, age, or any other legally protected characteristics. We are proud
to be an inclusive company with values grounded in equality and ethics, where
we celebrate, support, and embrace diversity.
The Individual
·
Education/Training: Preferably Mechanical
Engineer or University Degree in Economics, Commerce.
·
Experience: 3+ years of professional
experience in sales or commercial administration in particular handling export
and shipping documents and LOCs.
Experience of working in a multinational and multicultural environment.
·
Knowledge/Skills: Technical knowledge of or
ability to learn SAP system
Product knowledge or ability to learn about
John Crane product portfolio & product codes
Excellent MS Office background
·
Languages: English (and French for North
Africa support). Speaking in Arabic is an advantage
About Smiths
At Smiths we apply leading-edge technology to
design, manufacture and deliver market-leading innovative solutions that meet
our customers' evolving needs, and touch the lives of millions of people every
day. We are a FTSE100, global business of around 23,000 colleagues, based in 55
countries. Our solutions have a real impact on lives across the planet,
enabling industry, improving healthcare, enhancing security, advancing
connectivity and supporting new homes. Our products and services are often
critical to our customers’ operations, while our proprietary technology and
high service levels help create competitive advantage. We welcome colleagues
with a curious mind, who are happy with responsibility, enjoy a challenge and
are attracted by the idea of working at a business with an almost 170 year history
of innovation, and five global divisions, all experts in their field.
About John Crane
John Crane is a global leader in rotating
equipment solutions, supplying engineered technologies and services to process
industries. The company designs and manufactures a variety of products,
including mechanical seals and systems, couplings, filtration systems and
digital diagnostics technologies. John Crane customer service is accessed
through a global network of more than 200 sales and service facilities in over
50 countries. Global reported revenue for fiscal year 2021 was in excess of $1
billion USD. John Crane is part of Smiths Group, a global leader in applying
advanced technologies for markets in threat and contraband detection, energy,
medical devices, communications, and engineered components.
https://www.smiths.com/job-search/job-details/?langCode=EN&nPostingTargetID=337829
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Join a Whatsapp Group of your choice, to be notified of the Latest Jobs in the Middle East.
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ
Direct with Employers!
Order Your Customized Applicant Tracking System (ATS) compliant CV!
Take the 1st step towards SUCCESS. Your Dream Job in the GCC. Click on your Level of Experience:
π’ Entry Level (0-2 Years Total Work Experience)
➡️ https://www.dubai-forever.com/entry-level-resume.html
π‘ Junior Professional Level (2 - 5 Years Work Experience)
➡️ https://www.dubai-forever.com/professional-level-cv.html
π΅ Mid Level Professionals (5 - 8 Years Work Experience)
➡️ https://www.dubai-forever.com/mid-level-cv.html
π Senior Professional Level (8 - 15 Years Work Experience)
➡️ https://www.dubai-forever.com/professional-level-resume.html
π΄ Executive Level (CEO, CFO, COO, MD, VP, Director, Manager)
➡️ https://www.dubai-forever.com/executive-level-resume.html
Please do submit your CV here as well
π£ https://www.dubai-forever.com/submit-your-cv.html
Join the Fastest Growing Jobs Group on LinkedIn
π£ https://www.linkedin.com/groups/8288711/
No comments:
Post a Comment