No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the position:
- Develop process flow charts to explain current and desired process.
- Conduct time and motion study and analyze it at both Macro and Micro level and develop process improvement proposal.
- Implement Kaizen action to improve quality of services, generate productive time, cost reduction, NPS (Net Promoter Score), Job explanation to customers, Sales / Aftersales SOP (Standard Operating Procedure) penetration
- Advanced problem solving by Toyota Production system approach, process with time management in branch
- Organize small group activities to provide training to associates and gather their feedback.
- Compilation & creation of reports to visual status of activities on weekly basis and monthly basis within branches
About you:
- Bachelor’s Degree
- 3 – 5 years (Preferably, in After Sales as Service Adviser)
- Preference Toyota Kaizen programmes
- Learn new programmes and implement
- Maintain fair, consistent set of standards
- Ability adjust priorities and structure time wisely in a fast-paced environment
- Proficient in Microsoft Package
REF: BL
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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
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