About Tridge:
Tridge is looking for a candidate in the Engagement Associate position who would be a proactive leader of Tridge's global trading system in the Food & Agriculture industry.
At Tridge, you will be strongly involved in supporting sales activities and managing relationships with customers, accounts, supplying country’s engagement associates and other parties of interest. With your knowledge and expertise in Food & Agriculture and supply chain management, you will make an extraordinary impact, thus overcoming the deep-seated problems in the old, traditional trading industry. Ultimately, you will contribute directly to solving information asymmetry issues in Food & Agriculture industry: a mission Tridge has been pursuing over the past few years.
Tridge is the most relied-upon global market intelligence platform for the $2.5 trillion global Food and Agricultural industry and has successfully launched its unique online end-to-end product fulfillment program in FY 2020 through the collective efforts of a global team spread out across more than 50 countries. Our customers and partners today already include the likes of Del Monte and Sysco in the US, Grupo Herdez in Mexico, Mitsui in Japan, Sobeys and Metro in Canada, as well as Carrefour and Nestle in Southeast Asian countries. (Please visit us at www.tridge.com)
*This position is to be fully-remote but based in Jeddah
*After you join Tridge, there will be webinar training sessions to help you better understand your role in Tridge.
A Engagement Associate at Tridge will be Responsible for:
- Due diligence documentation: supplier declaration data entry for buyers, managing communication with supplier side engagement associates to ensure collection of required information for due diligence documentation, be the second set of eyes to verify info on due diligence documentation (expiry date, SEDEX number check, Global Gap infor check, etc.),
- Logistics management: communication of CMRs, BOLs, Phytosanitary Certs, EUR 1, and online and offline order and shipment management status with the buyers
- Insurance and Claims: managing quality control reports at departure and arrival at the buyer site. Organizing all documents relating to claims including insurance claims.
- Customer management: responding to various customer claims and inquiries
- Quality Control: Verifying growers for the KSA based on quality standards required, corresponding with clients with regards to grower documentation: global GAP, social certification, MRL, etc., and booking 3rd party inspection to the buyer site upon request.
- Team management: Support timely execution of and assist in the production of qualification documents, projects and various meetings, provide and maintain reports and records to EMs (Engagement Managers), and take on miscellaneous projects and responsibilities as requested by the DM (Deal Manager) at the HQ
We deeply care about the Personality and Values of each of our team members and even more importantly about those in key leadership positions. We would like to work who is with the following:
- High-level organizational skills
- Ability to create and implement systems to organize logistics and documentation
- Fluent English
- Ability to work well as a team, as well as with Deal Managers and Engagement Managers one-on-one
- Good communication skills, able to listen as well as formulate tasks, requests and emails clearly
- Ability to assert oneself, with a strong ability to follow-through on urgent matters
- High-level of professionalism; ability to correspond with enterprise type clients
- Basic understanding of agriculture, preferably with experience managing the "back office" for produce sales
- Preferred, background in quality control in produce: familiar with MRL reports, GAP, food safety procedures in produce
We are of a balanced view in considering the Qualifications for this position rather than expecting all of these attributes to be demonstrated from any one single individual:
- 2+ years of solid experience in sales & supply chain management
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