THE POSITION
Director of Talent & Culture is overall responsible for Human Resources Management of the hotel (recruitment & selection, training & development, compensation & benefits and employee engagement) to support the hotel’s business objectives.
KEY ROLES & RESPONSIBILITIES
- Formulates and recommends policies, procedures and standards pertaining to Recruitment & Selection, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with Sofitel’ and Accor’s established guidelines as well as national and industry, laws and customs, and ensuring that they are complied with by all departments
- Develops and proposes plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business
- Liaises with employment agencies, educational institutions, government bodies etc. for staff and possible sources of recruitment
- Assesses and evaluates prospective employees
- Formulates and recommends a sound wage and salary system, which facilitates the attracting and retaining of staff in line with Accor Recognition Kit and UAE Labor law
- Identifies, prioritizes and meets the short and long term training and development needs of the Hotel
- Reviews the recommendations of staff promotions and career development by respective ExCo/Department Head for the General Manager’s approval
- Represents the Hotel in collective bargaining and contacts with labour organizations and employee representations
- Oversees the Hotel’s staff facilities including staff locker rooms, rest rooms, and staff restaurant
- Directs the Hotel’s employee events and social and recreational activities
- Directs the Hotel’s employee recognition programs
PERSONAL ATTRIBUTES
- Demonstrate leadership qualities to build strong employee engagement
- Strong interpersonal skills and attention to detail
- Ability to work independently
- Good communicator with fluency in English and ability to communicate in a local language where the hotel operates (e.g. French, Arabic, etc)
- Proven organizational skills, able to set and meet deadlines as well as follow-through
- Good understanding of what it takes to build a strong service culture
- High integrity and ability to keep confidentiality
- Executive presence – self assured exuding quiet confidence and humility
EXPERIENCE & QUALIFICATIONS
- Minimum 4 years’ experience in managing Human Resources function in a luxury hotel / hospitality industry
- Degree in Business Administration, Human Resources, or related major
- Knowledge of local labour law and practices
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