Call Center Specialist, iHR, KSA

 

About the job

  • Answering phone calls and not delaying them, to be able to provide good service to others.
  • Credibility in making promises and appointments, as it is one of the most important keys to a good relationship with customers.
  • Hear problems, complaints and suggestions with great care, in order to be able to provide an appropriate response.
  • Dealing with complaints in a way that satisfies the customer.
  • Training employees to be good employees, enjoying what the job requires of discipline, cooperation and understanding.
  • Taking the initiative in making suggestions about a particular product, or mentioning the advantages and additions that the customer may obtain by purchasing a product, which increases the customer's happiness.
  • Ensuring customer satisfaction and services provided.
  • Score some points in a special program for the call center department
  • Follow work policies and procedures.
  • Advise the client efficiently.

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https://www.dubai-forever.com/submit-your-cv.html

 

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