Assistant Manager - Housekeeping, Sofitel, Dubai, UAE

 

  • To assist the Executive Housekeeper in overseeing the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed.
  • To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service.
  • To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards.
  • To ensure the up keeping of all the front of the house, including the hotel entrance.
  • To ensure the up keeping of all the designated heart of the house areas.
  • To check regularly the night shift for cleaning.
  • To ensure appropriate stock level for the smooth run of the Housekeeping and to approve requisitions accordingly.
  • To ensure that the inventories of linen, uniforms and other applicable items are done and recorded as scheduled.
  • To supervise the Pest Control service as per established areas and schedules.
  • To implement housekeeping related HACCP procedures.
  • To be involved in sustainable development and to apply energy and waste management.
  • To supervise cost control and to suggest saving programs.
  • To ensure all linen and uniform management and handling procedures are respected.
  • To implement Focus and other financial procedures.
  • To supervise and control Lost and Found, maintain records and mail packages to clients.
  • To be aware of all VIPs visiting or staying in the hotel.
  • To personally inspect VIP rooms.
  • To make regular room and public area inspections.
  • To follow up on the Out of Order and Out of service rooms.
  • To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding usual and unusual guest requests.
  • To review the Night Audit reports related to the Housekeeping.
  •         What are we looking for ?
  • Minimum 2 years of experience within the position in 5* luxury properties.
  • Must be able to inspect all areas of the property
  • Excellent communication and organizational skills
  • Comfortable communicating with senior management
  • Ability to work cohesively with fellow colleagues as part of a team

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