AR & Credit Controller, Richemont, Dubai, UAE

 Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

MAIN PURPOSE

 

  • The AR & Credit Controller has an essential role in maintaining the organization's healthy cash flow. The role requires building a strong relationship with Maisons and clients to ensure a smooth running of the accounts.
  • He/she is responsible for managing receivables across all channels and ensuring that timely payments are received for goods sold and services rendered while ensuring customer satisfaction
  • Work with Maisons/other departments to ensure that the correct amounts are collected on time, verify and record transactions, resolve account discrepancies, and perform other tasks to secure client payments
  • Build and maintain strong relationships with clients and Maisons to ensure the smooth running of accounts
  • Oversee all trade debts owed to the company from existing Partners/Customers and manage new requests for credit
  • Trains system and process knowledge on retail flows to boutiques and ensures the first level of local support

 

KEY RESPONSIBILITIES

 

Accounts Receivable

 

  • Process, verify, and post receipts for goods sold and services rendered (retail, e-commerce, and wholesale) Maintain records regarding payments and account statuses
  • Review account information, correct discrepancies, and ensure that accounts are properly billed and that payments are collected on time
  • Obtain information from Maisons/other departments to ensure records are accurate and complete and that accounts receivable ledgers and journals are up-to-date.
  • Perform administrative and clerical tasks, such as data entry in SAP, prepare manual invoices or credit notes, send SOA and payment reminders, and contact clients to discuss their accounts
  • Secure Letter of Credit from the identified Customers before releasing any sales orders
  • Perform account reconciliations and maintain accounts receivable files and records
  • Produce and analyze monthly financial and management reports to support management decision
  • Investigate and resolve any irregularities or inquiries
  • Assist in the general ledger analysis of related accounts
  • Create procedures and policies that ensure timely payments

 

 

Credit Control

 

  • Take a proactive role in managing and collecting debts
  • Review accounts, client payments, credit history, and work closely with Maisons to manage any risks
  • Monitor debtor balances to ensure reduction in DSO
  • Propose and support negotiation of repayment plan
  • Evaluate new credit requests, including checking credit ratings, deciding whether to allow credit to a debtor, and advising on credit limits
  • Manage credit limits, calculate and propose adjustments regularly and when needed to be set up in the system for an automated sales order blocking
  • Monitor and review hold sales orders, propose authorization of delivery (AOD) to designated approvers
  • Assess bad debt
  • Resolve problems related to invoice payment in coordination with the Maisons
  • Do credit checks for any consignment requests

 

Other functions

 

  • Participate in projects and automation when needed (new mode of payments, retail openings, wholesale openings, integrations, etc..)
  • Perform regular tests on controls as per ICS requirements
  • Assist internal and external auditors, implement recommendations (if any), and take corrective action/s when required

 

STAKEHOLDERS

 

  • Finance and Management
  • Maisons Sales teams and directors
  • Technical Group or external suppliers teams
  • Customers
  • Banks
  • Auditors

 

JOB PROFILE

 

Education

 

B.Com/ Finance Graduate, accounting certification and qualification is an advantage

 

Experience

 

  • At least 7 years of proven experience in Finance, with at least 3 years experience in related field
  • Exposure in the retail industry would be an advantage

 

Technical skills/abilities

 

  • Solid Accounting background
  • Good mathematical skills 
  • Strong analytical skills and attention to details
  • Good knowledge of UAE VAT
  • Knowledge of computerized accounting systems – especially SAP
  • International Accounting Standards / IFRS
  • Excellent knowledge of Microsoft Office software (Word, Excel, PowerPoint, and Outlook)

 

Personal skills/qualities

 

  • Excellent analytical and problem-solving skills
  • Exceptional attention to detail
  • Can communicate articulately and efficiently with other people
  • Proactive with superb time management and ability to prioritize and manage expectations
  • Compliance mind-set
  • Credibility and integrity with confidential information
  • Ability to work independently
  • Presentation skills
  • Confidence to deal with a wide range of stakeholders
  • Good business acumen for problem-solving


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