Kitopi is a tech-powered food company. We partner with and invest in restaurants and food concepts to help them expand beyond borders. Founded in 2018, our mission is to satisfy the world’s appetite.
Kitopi (pronounced: “Kee-Toh-Pee”) stands for Kitchen Utopia. We are enablers, partnering with brands to deliver food about you. We do this by providing services centered around (but not limited to) sourcing, preparing, producing, and packaging - working closely with our delivery partners to ensure a safe and quick delivery. This is made possible thanks to our in-built, pioneering cloud kitchen technology 'SKOS' - a first-of-its-kind innovation in the world and our 3500+ Kitopians, who bring their best every day.
In addition to on-demand meals cooked in our cloud kitchens, we also offer subscription-based meal plans and a first-of-its-kind virtual food court concept Mix ‘N’ Match. Kitopi currently operates more than 100 kitchens across the UAE, KSA, Kuwait, Bahrain and Qatar with its tech-hub in Poland and its customer experience center in the UAE.
What You'll Do
- Clinical Nutrition
- Working full-time at the center for out-patient nutritional counseling & follow-up; priority is to sign up individuals to the Right Bite program and monitor their progress (schedule weekly/bi-weekly/monthly follow-ups as required) in addition to follow-up via phone/email as needed
- Provide additional, appropriate educational & teaching tools and tips to help with the individual counseling based on their dietary requirements &/or medical conditions
- Instruct both the CSR and kitchen staff on the provision of suitable meals and any necessary modifications on the menu or the preparation of the food based on the client’s likes/dislikes/allergies &/or medical conditions
- Establish solid relationships with clients to ensure a higher standard of care is always provided; in addition, welcome all comments/feedback from clients to help improve our products and services.
- Submit daily client updates to CSR department as well as Head of Nutrition Department & Chief Executive Officer.
- Work closely with clinical dietitians on patient education material & be involved in various projects at Right Bite.
- Adhere to patient-care confidentiality at all times.
- Working as part of a multi-disciplinary team both at Right Bite & the center.
- Work schedule subject to change based on clinical nutrition department schedule and requirements
- Community Nutrition
- Participate in community activities such as school workshops, health & nutrition presentations for various companies, health clubs, universities, food exhibitions, etc on various dietetic topics
- Conduct lectures/seminars/workshops on nutrition and right bite, if and when needed
- Marketing/Social Media
- Participate in media exposure, as and when needed (e.g. radio/TV appearances)
- Be involved in writing various articles/editorials (as part of the Right Bite team)
- Be involved in providing content for Media & Marketing.
- Food Service:
- Develop, implement and evaluate new recipes; work alongside the chefs to prepare detailed technical sheets (including ingredients, quantities, preparation methods, calories, and verifying that they are within nutrition and cost guidelines).
- Be involved in menu development and evaluation with the chef; oversee nutrition analysis of recipes and ensure recipes are within nutrition guidelines.
- Work together with the clinical dietetics team and the production team to create and implement new programs.
- Revise standardized recipes to incorporate new products or new procedures, approve substitutions in recipe ingredients, and communicate with all departments/personnel as needed.
- As needed, conduct training for staff on basic nutrition, set Standard Operating Procedures for different nutrition protocols and best practice guidelines within the foodservice department.
- Revise and update procedures and re-evaluate Nutrition guidelines on a yearly basis
- Liaise between the Clinical Dietitians and the production kitchen to ensure proper nutrition guidelines and recipes are being developed and implemented
- Conduct regular market research to introduce new products onto the menu.
- Business Development
- Develop growth strategies and plans
- Manage and retain relationships with existing and new partners
- Increase client base and partnerships
What Are We Looking For?
- Maintain a professional portfolio by attending or taking continuous professional education (CPE) courses or lectures (including online courses if necessary) to further professional career
- Personal Attributes: Leader, Proactive, Productive, Results-driven, Determined
- Presentation and public speaking
- Maintain good team spirit and continuously maintain a high level of professionalism at all times
- Excellent communication and interpersonal skills
- Strong organizational skills
- Ability to initiate projects and tasks with little or no direction.
- Ability to make decisions independently, sometimes without many facts available, to solve a customer or employee problem or concern.
- Meet any objectives that will be agreed upon with management & head of department
- Ability to handle high-pressure sales and interpersonal situations with confidence and ease.
- Over 3 years of experience in counseling and nutrition.
- Must have strong computer skills and dexterity required for data entry and retrieval of information
- Holding DHA License.
Recruitment Process and Timeline
First, you apply and let our recruiters review your profile. After reviewing, relevant candidates will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.
Benefits
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You’ll have access to LinkedIn Learning, Coursera, and Mindvalley where you can choose over thousands of courses to satisfy your hunger for knowledge.
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code!
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- 30 calendar days annual leave
- Work from anywhere policy
So, what does it really mean to work at Kitopi?
We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy towards racism, bigotry, and hate.
Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of.
Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
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