In a nutshell
Our team is the most important part of our business and we’re looking for a talented Social Media Account Manager to join our team and lead them to be brilliant at what they do for their clients.
Who we are
With offices in Abu Dhabi, Dubai and Manchester, Q Communications has a reputation for big ideas, new insights, relentless tenacity and achieving exceptional results for our clients – across the UAE, Middle East, United Kingdom, Europe and USA.
Our vision
We aspire to be the world’s most sought after communications agency, inspiring moments of brilliance and happiness through our exceptional services and actions; a collective of creatives and communicators who we encourage and nurture in both mind and body; adding unparalleled value to our clients and making a real difference in the world.
Q is a special place to work, made up of a passionate team who deliver brilliance and exceptional service to our clients. Our people are very important to us and we like to look after them by providing a range of opportunities and benefits, including:
Be better at what you do:
- Qcademy offers you the opportunity to learn and grow with us. We pride ourselves on our teams’ personal and professional development.
- We promise to give you all the tools you need in a great workspace so you can focus on being the best version of you.
You are our story:
- We believe that our people are our greatest achievement and know our team is our greatest asset.
- We regularly show our appreciation to our people and celebrate their achievements.
Flexible Fun Work Space:
- Our people enjoy coming into work and spending time with each other.
- We offer flexibility to help our people get the balance right between life in and outside of work.
- We are a team of professionals who know what it takes to get the job done.
- But we also know how and when to have fun.
Be part of something bigger:
- We embrace diversity and inclusion. Our team is proudly made up of people from across the globe and we see this as one of our greatest strengths.
- With international offices and a global client portfolio Q Communications continues to grow and you can be part of the journey.
Create Impact:
- We deliver campaigns for our clients that impact their business and your friends will be talking about at the water cooler.
- We care about the community we live in and are passionate about giving back. Through our Q Cares program we show our support for causes that we’re passionate about.
We live and breathe our values:
TRANSPARENCY | CREATIVITY | RESPECT | COMMUNICATION |PASSION
About the role
As a Social Media Account Manager, you would know how to identify opportunities, navigate the challenges and leverage each platform to maximize it’s full potential to inspire and create moments of brilliance for our clients. Using your knowledge of the digital landscape, you would have the ability to spot emerging trends and the application of social media best practice, and build result driven and measurable solutions. We are looking for a Social Media Manager that thrives in a fast-paced and dynamic environment, is innovative and can think on their feet bringing to life creative social campaigns.
A typical day in the life
- Influencer relationship management - from outreach to negotiation, contracting, briefing, management of approval processes etc.
- Establishing and maintaining strong relationships with influencers, clients and internal stake holders.
- End-to-end project/campaign management inc. planning and logistics.
- Ensuring client needs, expectations and resource requirements are well managed and planned
- Campaign reporting on a weekly, monthly, project basis
- Social media account management.
- Contributing to overall growth & development of your client portfolio.
- Support with business development including contributing to pitches.
- Ensure all meetings run smoothly, and that clear, concise and actionable minutes are always kept.
Experience & requirements
- Minimum 3-5 years previous experience working for a digital, social or influencer agency as an Account Manager or Senior Account Executive.
- Strong knowledge of the hospitality, F&B and lifestyle accounts
- A passion for social media and a digital native understanding of social media platforms.
- Excellent organisation skills and comfortable with project management responsibilities.
- Confidence to work in an advisory capacity with our clients i.e. providing strategic recommendations and proactively working to solve problems.
- Excellent communication skills - both written and spoken in English. Arabic is advantageous
- Effective time management skills
- Performance Marketing experience is advantageous
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