Roger Dubuis has been at the forefront of contemporary Haute Horlogerie since 1995.
Boldness, passion, and talent can open doors that appear to be closed. Much more than just a Manufacture, more than just a Maison, Roger Dubuis is a world of its own within the prestigious Richemont Group. A world where creativity reigns and originality rules, driven by the ongoing quest for excellence. Roger Dubuis sets itself apart from the rest. What about you?
#NoRulesOurGame - to complete our Team in the UAE we are looking for a brilliant Marketing & Communications Manager ..
Within a complex, dynamic, and competitive market, the Marketing & Communications Manager is responsible for translating and adapting global strategies into coherent regional ones. Consequently, the Marketing & Communications Manager will define, implement, and manage the marketing & communications strategy for the brand in the Middle East, India & Africa, ensuring a high level of customer centricity and integrated customer engagement through all touch points with the aim to increase brand exposure, brand awareness, desirability, and capture market share.
Report to: Regional Brand Director, MEIA
Location: Dubai, U.A.E.
MAIN RESPONSIBILITIES
CONTRIBUTE TO OVERALL MARKETING STRATEGY & BRAND POSITIONING
- Based on HQ strategy, define and coordinate the brand subsidiary’s strategic plan identifying key leverages of success, optimizing opportunities/resources and put in place regional amplification plans to further increase local impact.
- Define business development opportunities based on a strong understanding of brand DNA & market positioning conducting market trend analysis, consumer and market insights, competitive analysis contributing to the global strategies to maximise ROI.
- Develop, implement, and supervise 360 action plans, Brand Voice (PR, media plans, sponsorships,) & Brand Experience (Hospitality, Events, Trade Marketing)
- Co-develop with wholesale and key partners marketing and activation plans
- Present the regional marketing strategy in the business plan presentation and QMM to the Brand Board.
BRAND VOICE:
- Define and implement the regional communication strategy
- Build the right media strategy to reach audience (website traffic, bounce rate improvement, engagement, keywords…). Evaluate and identify consumer journey and media touch points
- Monitor key media that reach target audience and share industry news (press, websites, events etc.)
- Manage closely media relations and PR plans in co-operation with HQ PR team, and local PR agency, along with PR evaluation monitoring, competition analysis, benchmarking, and best practices.
- Develop regional content and follow execution
- Animate the network with relevant content on the watch activity of the region
BRAND EXPERIENCE:
- Build and execute regional events plans in close collaboration with HQ (product launches, boutique openings, tactical events, annual exhibitions, etc.)
- Set specific KPIs for every event and analyse post-event performance, including ROI
- Build and execute Dubai Mall Flagship boutique activation plan in partnership with external business partners and KOL to generate traffic and conversion.
- Propose, plan and implement the regional trade marketing animations and visual merchandising in line with the global calendar.
- Oversee the design and building of internal & external boutiques, shop in shops, corners in coordination with the HQ, local suppliers, and retailers.
- Manage POSM orders, distribution, and inventory in the region.
CONTRIBUTE TO OMNICHANNEL BUSINESS & NEW RETAIL
- Lead new Clienteling strategy implementation - new CRM tools, definition of objectives for client acquisitions, conversion, and retention
- Manage the quality and the consistency of the client database (capture of qualitative data, segmentation)
- In collaboration with the retail team, increase customer engagement and define and drive CRM & Retail KPIs
- Building a clear plan for client activation plan on all touch points of the client journey
- Working with the commercial team to develop and upgrade E-stream expansion in the region (Remote Sales, E-comm, phone sales)
- Take part in the elaboration and application of training programs for both retail/wholesale.
REQUIREMENTS
- Bachelor’s or higher degree in relevant field
- Minimum 7 years marketing experience within a multinational organization or reputable agency managing multinational accounts and/or global luxury brands communication as well as experience in the Middle East region Knowledge of GCC markets (UAE, KSA, KWT, Qat) market is highly preferred.
- Possess experience and knowledge in 360 degrees of marketing ecosystem, including online and offline, with good understanding of new media/ digital marketing and proven track record of innovative applications
- Strategic contributor, can anticipate future consequences & trends and accurately draw credible visions
- Strong analytical skills and ability to conduct thorough market analysis
- High drive to achieve results, resilient and resourceful in overcoming challenges
- Well organized, able to manage projects independently
- Excellent communication and negotiation skills
- Pragmatic, flexible and adaptable to multi-task
- Innovative and creative
- Affinity to products and digital literacy are a “must”. Watches industry knowledge is a “plus”.
- Business fluency in English. Arabic knowledge is a “plus”.
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