Hogarth Worldwide is the world’s leading creative content
production company. Born to make the best work brilliantly, we combine craft,
insight and technology to bring creative work to life for many of the world’s
most famous brands.
Founded 13 years ago, Hogarth has grown from a start-up to over
4,500 people, across 30 key cities and is now part of WPP. Obsessively striving
for better is in our DNA, it is the reason for our existence and continues to
drive us forward in all that we do, making Hogarth an exciting place to work
and a great place to achieve your career ambitions.
Role
As a member of the project management team, your role will be
pivotal to the smooth running of the business. You will be required to have a
thorough understanding of all areas of the business and be responsible for all
aspects of your account. You will focus on building client relationships,
managing the network, consistent and accurate business reporting, project
planning, plus ensuring that expectations are managed and delivered.
Job Description:
Internal Responsibilities
Demonstrate a thorough understanding of the Hogarth business
model, services and technology
Demonstrate a thorough understanding of the internal
organisational structure
Respond to requests from line manager
Ensure a thorough understanding of
the contractual obligations, commercial arrangements & SLAs of the accounts
and ensure specific details are understood by the wider team where relevant
Be able to work at a client’s offices within your country or
overseas at short notice
Organise teamwork, create a balanced work schedule and ensure
people are able to deliver results
Flag any potential team issues to the line manager and are
actively involved in finding a solution
Identify training requirements for team members to ensure their
adherence to processes and improve workflow
Help prepare and plan the induction of new starters
Client Management Responsibilities
• Immerse yourself in the brand and offering of the blue chip
technology company
• Adherence to client confidentially policy
• Ensure client follows the agreed workflows and manage them
through the process
• Set and manage client expectations deliverables and timeframes
• Identify areas for improvement of existing workflow and
processes
• Build strong trusting relationships with all key Stakeholders,
Function Leads, Cross Functional Producers and 3rd Party Vendors that are
directly involved with the work
Project Management Responsibilities
Co-ordinate between all relevant parties – Hogarth Team and
Client Lead
Ensure your account delivers consistently against all
contractual obligations including SLAs and KPIs
Monitor timelines and manage client expectations
Monitor internal workflows, identify areas for improvement and
make recommendations
Quality Control Responsibilities
Act as a brand QC/Guardian – always ensure brand guidelines, QC
checklists and procedures are followed
Ensure all parties are aware of brand and style guides when
available
Highlight and resolve quality control issues
Ensure that the best external talent are always used –
Freelancers, Translators, Proofreaders, Copywriters, Planners and where
necessary (liaise with relevant department heads and ensure they pass relevant
tests)
https://www.hogarth.com/job/freelance-project-manager
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