Our client is one of the largest leading mobile commerce company dedicated to connecting, digitalising and monetising mobile consumers. The Group provides access to over 1.5bn consumers across 60 countries. With offices in Europe, the Middle East and Africa, the company is committed to enabling digitalisation
across the globe through its distinctive technology, strategic partnerships, extensive network and global coverage.
The purpose of this CTO role is to lead our technology strategy across the Group by translating business goals into meaningful digital experiences and keeping up with the current best practices in the field of software/app development. You will need to drive the technical culture in an approach which focuses on Scale,
Robust Product Performance and Ease of Use.
You will also be responsible for training and quality management; guaranteeing that deadlines, budgets, and service levels are met, and results delivered. This includes driving accountability for system deployments and monitoring across all operational pillars related to technology.
Tasks
Key responsibilities include:
- Build and implement an ambitious strategy to delivery hyper-growth in a scalable manger in the existing Telco business sector in addition to creating a penetration plan to expand beyond Telcos
- Set ambitious objectives and drive results through effective teamwork; maintain a consistent focus on continuous improvement to ensure the function achieves KPIs and operates in best practice
- Build a culture of high performance and engagement; through effective leadership; mentoring, developing and retaining superstar talent
- Drive the design of a robust and scalable architecture, while using the latest technologies and cloud providers
- Ensure a proper implementation of a technical roadmap / feature set aligned with the product & commercial requirement
- Own the system operation of our platform, services, and applications to meet all defined SLAs in the most cost efficient & automated manner
- Define all relevant IT-processes and workflows to ensure the different teams across the world are working in an effective way and the quality of our service towards our internal/external clients is always at the highest level.
- Lead and own the troubleshooting and resolution of critical technical issues across all systems
- Effectively collaborate with internal and external customers on business-related support activities for troubleshooting/Issue resolution
- Act as the face of technology for the Group; clearly communicating the technology strategy/plan that reflects the key business goals to shareholders and investors
Requirements
Requirements:
You will have exceptionally high ownership, excellent critical thinking skills and the ability to work with agility in a fast-paced environment. You would also be focused on demonstrating excellence in service delivery and problem-solving; breaking down complex information into understandable and actionable items. You will be a visionary team leader who is self-driven and able to work independently.
Must-Have's:
- 15 years of experience in IT
- Strong Telecom background
- Managed several teams with dozens of IT professionals in a corporate environment
- Able to work on-site in either Hamburg (Germany) or Dubai
Details:
- 15+ years of experience with an excellent understanding of different working-models like Agile/Scrum methodologies
- Direct experience with modern software design principles and technologies, including development for mobile & web applications
- Ability to drive accountability for systems deployment and monitoring across operational surfaces (ITSM / ITL)
- Proven expertise in quantitative data analysis, implementation, operation and evolution of IT systems and their specifications
- Experience of software development lifecycle tools such as Jira and CI/CD processes & tools like Jenkins
- Ability to troubleshoot various technologies, from a simple command line, databased to complex programming languages (Java, Node.JS, MySQL, MongoDB) due to hands-on experience
- Experience of virtualization/container deployments like Docker, Nomad and Kubernetes.
- Knowledge of automation/configuration management systems such as Ansible, puppet, terraform or other
- Extensive experience of using cloud service provides like Microsoft Azure and/or AWS from an architecture & costs point of view.
- Any kind of experience with data warehouse systems (Snowflake) and the process (lile ETLs with Glue) would be a plus.
- Experience managing international teams manager
- Experience establishing and working with Outsourcing/Outstaffing Partners
- Strong communication skills, able to translate complex technical stories into understandable and meaningful messages to the employees and senior management alike
- Shareholder and investor relationship management skills
- Willingness to travel, due to distributed teams
- Background in carrier billing, content aggregation and white labelled digital products would be an advantage
Benefits
Benefits
- Massive potential – music, games... content-agnostic!
- It's like Spotify but for Telco's
- International team (Europe, Middle East, Africa)
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