Logistics Specialist- AJC International, Dubai, UAE

 Logistics Specialist- AJC International, Dubai, UAE


Description

We are looking for an enthusiastic and dynamic Logistics and Account Management Specialist to join our diverse team in the Dubai office. The Logistics and Account Management Specialist will be responsible for pivotal account management functions to support our customer base in the Middle East and Central Asia while acting as a liaison for other internal departments like Sales & Purchasing, Operations, Transportation, and Credit. The ideal candidate should be proactive, energetic, and have outstanding customer service & problem-solving skills.

 

Essential Responsibilities:

 

Account Management

I. Maintain customer communication regarding export cargo from various global origins to the Middle East and Central Asia region. This includes and is not limited to:

·        Status of cargo

·        Sending pre-shipment advice

·        Sending shipment advice

·        Sending copies of documents

·        Ensuring that the legalization process was correctly done if this is required

·        Updating customers about sending originals documents as required

·        Tracking of containers and updating about status to customer and any other relevant party

 

 

II. Work and communicate with internal departments including Sales & Purchasing, Operations, Credit, Transportation, and Customer Service teams to keep customers up to date on the status of their cargo.

·        Ensure the on-time delivery of customer products.

·        Assisting in solving problems and customer follow-up.

·        Provide data for claims when needed.

 

Logistics

 

I. Cooperate and problem solve with carriers, forwarding companies, and other entities requiring involvement in the successful delivery of customer cargo.

Essential Skills:

·        Outstanding customer service and communication skills.

·        High attention to detail.

·        Strong sense of urgency and aptitude to work under pressure.

·        Must be able to prioritize tasks.

·        You approach problems proactively, and your initiative and analytical capacity are one of your strengths.

·        You are a facilitator and have the adaptability to change while maintaining organization to handle various tasks simultaneously.

·        You can work independently while at the same time you can be a valuable and flexible team player.

 

Education & Experience:

 

·        University degree or higher related to business, banking, and ocean transportation experience.

·        3-5 years working experience in the field of logistics & operations and/or international commerce.

·        Export documentation experience is a must.

·        Understanding of International Trade.

·        Familiar with modes of transportation, ocean shipping, and documentation.

·        You need to have general knowledge of Incoterms and contract application.

·        Strong computer skills, in MS Office software and very proficient with computer programs.

 

Language Requirements:

·        The candidate is required to speak, read, and write in English and Arabic fluently.

 
Additional Candidate Requirements
Education:     High School
Experience:     0-3 years
Preferred Language Skills:     
Required Skills:     




Apply Here:
https://phh.tbe.taleo.net/phh03/ats/careers/requisition.jsp?org=AJC&cws=1&rid=717

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