Industrial & Supply Chain Expert- Thales Grp, Jeddah, KSA
The jobholder:
contributes to enhance the MRO performance through the deployment of Lean practices and processes in both the Avionics/IFE Repair Shop and Supply Chain,
relies on its own expertise and the Thales back-office network, to provide guidance and recommendations to the MRO Management,
contributes to the optimization of the Supply Chain, improving the Spares & Piece Parts needs forecast and contributing to the reduction of the Shop Processing Time,
follows up on the MRO performance through the implementation of dedicated KPI and regular Performance Reviews with the MRO Management,
manages a Thales Logistics Services Manager.
The position requires evolving in multinational, multicultural and complex environment.
The Industrial & Supply Chain Expert reports to the Thales Services Delivery Director, based in Saudi Arabia.
Roles & Responsibilities
Builds successful confidence and relationship with both the MRO and the Airline,
Reports to and supports the on-site Thales Service Delivery Director,
Measures the Repair Shop and Supply Chain Performance and contributes to provide progress feedback to the highest level of the MRO/Airline organization,
Shares Thales expertise with the local MRO (Lean practices, forecasting, continuous improvement plans…),
Proposes improvement initiatives and supports their deployment
Ensures the identification of issues encountered, sets up corrective action plans and ensure their follow up in close coordination with the Thales AGS teams,
Ensures regular reporting and implements Key Performance Indicators,
Manages and coordinates regular follow up meetings and reviews with the MRO,
Works in close coordination with the on-site Thales project team, especially the IFE Maintenance Operations Expert to forecast and secure the necessary Spares part required for the Base/Line Maintenance activities,
Works in close coordination with the Thales Technical Support teams (Customer Support Manager and Field Support Engineers) and Data Scientist (KPI, forecast…),
Focus on Customer Satisfaction
Work Experience Requirements
Minimum 10 years of experience in a Supply Chain and/or Industrial position, ideally in the Aviation industry,
Experience in deploying Continuous Improvement methodologies with proven results,
Knowledge of electronic and troubleshooting,
Experience in using an ERP system (SAP, …),
Proven experience in dealing with Customers and/or Suppliers,
Proven impact on Customer Satisfaction improvement in a previous role,
Active listening and building trust across cultures and diversity.
Qualification, Certification & Educational Requirements
Master degree in Engineering and/or relevant qualification in Supply Chain/Repair Shop Management,
Knowledge of aviation regulations (EASA part 145 / GACAR),
Technical knowledge of InFlight Entertainment and/or Avionics systems is a key advantage,
Lean Six Sigma Green or Black Belt,
Excellent oral and written skills in English. Arabic would be a plus.
Preferred Skills
Soft skills are mandatory to succeed in this role:
influencing skills (including c-level), customer-oriented mindset, high level of listening and communication skills
Ability to build trust across cultures and diversity - good knowledge of Arabic culture and Middle East context would be a plus
Strong analytical skills and pragmatic approach to solving problems
Apply Here:
https://jobs.thalesgroup.com/job/-/-/1766/18693737808
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