HR Manager - People Experience- Emirates Group, Dubai, UAE
Job Purpose
Design and develop the people experience strategies, driving initiatives that enhance the overall people experience and promotes the Emirates Group as an 'Employer of Choice'. Design an innovative candidate experience in collaboration with Recruitment team and maintain key relationships across the business to influence implementation and measure impact. Drive employee satisfaction, promote people engagement and build and evolve the Emirates Group's employer brand.
Job Outline:
- Work cross functionally across multiple areas of the organisation to develop an elevated people experience framework which supports the overall employer brand. Promote a work environment where employees are valued, rewarded, empowered, and heard.
- Engage with the onboarding team to design and develop an effective and hospitable on-boarding experience ensuring new joiners feel valued and welcomed. Continuously review and refine the on-boarding experience, identifying key areas of strength and enhancement.
- Analyse talent and job market trends and, through engagement with the Recruitment team, use candidate insights to evaluate the overall candidate experience, continuously looking for ways to improve the experience.
- Assess the impact that people practices and policies have on the employee experience and, using employee feedback as a valuable tool, provide feedback data and recommendations to Centres of Excellence for improvement.
- Collaborate with the larger People Experience team to gain insights into the leaving experience to develop an enhanced off-boarding experience. Provide data-driven insights into leaving trends, suggesting recommendations to retain our people.
- In collaboration with Market Research and other stakeholders, drive the approach and defined framework to obtain employee feedback in relation to Onboarding/Off-boarding/Platinum card/Emiratisation (through surveys or other mechanisms) to gain insights into better ways of building a world class employee experience.
- Partner with all areas of HR to successfully execute plans and support initiatives aligned to the people strategy. Work collaboratively across all departments (and other key stakeholders) to enable the team to provide all candidates with a high-quality experience. Evaluate the tools and processes that enhance the employee experience, making recommendations that will generate improvements in impact and/or adoption.
- Collaborate with internal stakeholders and partners across the organisation on employee engagement projects and initiatives. Track and report on key metrics of project progression and ensure stakeholders are communicated with and changes are successfully implemented.
Qualifications & Experience
Human Resources.Other : 10+ Years
Degree or Honours (12+3 or equivalent) :
Degree in a relevant subject Degree in a relevant field (Business Administration, Marketing/Advertising/PR, Human Resources, etc.)
Relevant experience including:
- Talent acquisition or talent research/insight Leading teams, including recruiting, retaining and supervising staff
- Designing employee engagement tools as well as those that measure engagement.
Knowledge/skills:
- Excellent collaboration and networking skills as primary focus is interacting with candidates, employees and business leaders.
- Ability to build trusted, collaborative relationships and wide networks
- Strong analytical abilities to analyse candidate and employee insights and convert that to actionable recommendations to improve the overall people experience.
- In-depth knowledge of the overall HR structure and practices.
Apply here:
https://www.emiratesgroupcareers.com/search-and-apply/340647
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