Department Manager- Fendi, Doha, Qatar

 Department Manager- Fendi, Doha, Qatar



Position

The Department Manager, in cooperation with the Store Director, supports the Store organization and contributes to run properly its own department activities, meeting KPIs and striving to achieve assigned goals. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team and general day-by-day management.

Main Responsibilities


Category Sales Management and Business Development

    Lead and develop the business of the Department, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
    Monitor and achieve category department performance with relevant KPIs;
    Analyse the category business, propose and implement action plans to improve results;
    Set category performance target for the team and individual with the Store Manager;
    Be sensitive to competitors' trading activities and give feedback to Store Manager.

Client Management  

    Leverage all clienteling tools to achieve Department and Store business goals;
    Demonstrate as a sales leadership by delivering excellent customer service and implementing clienteling activities;
    Manage customer service quality, to meet customer expectations by offering excellent customer service standards;
    Improve Mystery Shopper Results with action plans;  
    Implement appropriate CRM tools and develop loyal customer of particular product category;
    Act as brand category ambassador to educate VIP and new Clients;
    Participate into ad-hoc Clientele projects.

Operations and Visual Merchandising

    Ensure that merchandize is properly managed, displayed, stored and maintained by team;
    Maintain inventory accuracy and shrink rates within company standards;
    Report to Stock Planning and Merchandising team when there is out of stock on best sellers.
    Maintain the Visual Merchandising consistent with Company standards;
    Align periodically visual merchandising and sales performance;
    Make the best out of the display and proximity storage

Team Management and Development

    Discuss individual performance every month and coach team members
    Motivate the team so that they perform at their highest level to meet their individual and store objectives
    Organize the team in an efficient manner according to business needs and delegate responsibility
    Translate strategic and business goals into concrete and individual actions and objectives
    Conduct category training to the team
    Execute the in-store training routine set by the Store Manager


Profile

    5 years' experience in a responsibility role in Fashion/Luxury Sales
    Bachelor's Degree or equivalent is preferred
    Fluency in English and Arabic; a third language will be considered a plus
    Manages his/ her image standards on a high level
    Strong selling and communication skills are necessary
    Excellent relationships skills, self-reliant, approachable and patient
    Confidence, organizational skills, professionalism
    Client focus with great business acumen
    Administration and financial skills
    Computer skills and Retail management system knowledge
    Goal oriented approach, multitasking
    Strong knowledge and/or interest for fashion/luxury industry


Apply here:
https://www.lvmh.com/job/?ref=FEND01687

==================================================================

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
You may also submit your CV here >>>>>>>>
https://www.dubai-forever.com/submit-your-cv.html
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

What do you expect from ‘YOUR’ CV?

That it should be as unique as you, right?

It shouldn’t be just another copy-paste job.

It should show you in a way you actually are.

Bring out your talent, skills and abilities, thus winning over the interviewer/ recruiter just like how you would when you were sitting in front of her/ him, right?

Dubai-Forever.Com’s CV Writing Service is amongst the best-rated in the entire MENA region. Here's why...

Shabbir Kagalwala, the professional CV writer:
1) 19 years experience of CV writing especially targeted towards the MENASA region.


2) MBA in Human Resources from XLRI, a highly reputed Management school in India, also among the best worldwide.


3) BA in English & Literature from St. Xavier's College, Mumbai, India.


4) Hands-on, active recruiting experience from 1998 – 2008 (with 8 solid years in the UAE), with 2 MNC firms (Oil & Gas and FMCG) that are also leaders in their respective domains.


5) Interviewed on 2 popular Dubai radio channels: Radio Mango 96.2 FM and Radio ME 100.3 FM.

Read more about Shabbir Kagalwala, his family of expert writers and staff, here: https://www.dubai-forever.com/about.html

and, navigate here to read more about our resume writing service: https://www.dubai-forever.com/resume-writing-service.html