Senior Engineer, Digital Applications- Ooredoo, Kuwait
The Role::
This role will primarily focus on technically governing Ooredoo ‘s Digital Applications domain, which includes Mobile Applications, Web Portals, Kiosk Machines, Chatbot, and e-Commerce by expanding, tailoring and architecting the applications to cater for increased services adoption, existing services re-use, and new automation concepts and innovations.
This role will provide technical expertise for Ooredoo Digital Applications design, capacity & enhancement. Analyse, design, and govern the projects and the needed development focusing on Mobile Applications, Web and self-care portals, e-Commerce, Kiosk Machines, considering their evolving Technologies, in the addition to Web Services and XML technologies, performing as-is and to-be design and architecture analysis, defining and executing lifecycle management compliance checkpoints and reviews, in accordance with Ooredoo’s vision in its digital roadmap.
Key Activities:
Responsible for the planning and design of Digital Applications domain which includes but not limited to Mobile Applications, Web and Self-care portals, e-Commerce, kiosk machines, chatbot, and Internal Payment Gateway.
Define and Design the overall architecture for the applications in the domain in accordance with the enterprise provisioning flows, and plan their deployments accordingly based on projects requirements and industry best practices.
Work closely with business teams to understand their requirements and roadmaps, and translate them to Technical requirements.
Work hand in hand with other Applications and infrastructure planners to streamline and align integration requirements across end to end flows.
Work on enhancing Ooredoo‘s the related domain applications Architecture, Web Services, Application Integration Protocols, Application Frameworks, and their development Technologies.
Understand the different development technologies related to digital applications and their roadmaps and evolvement like, Native, Hybrid, XPlatforms, in the addition to PWA, desktop and web applications.
Ensure integrating the digital applications with the needed SDKs that would be needed upon the digital roadmap developments.
Ensure high level & unified digital experience across all digital applications.
Work Hand in Hand with Enterprise architecture team to implement the agreed reference architecture.
Maintain clean and clear reference documentation for all features and web services used in the Digital Applications domain.
Perform discussions with the internal and external stakeholders to achieve high levels of quality and maximal functionality in the technical implementation of solutions
Align and approve designs for Change Requests (CRs) on the domain area systems handled by other Technical Teams.
Manage day to day issuing of work orders to operations team for any system change
Conduct feasibility studies.
Support new projects RFP releases, technical evaluations and reviews
Technical document creation (Projects Specifications document, engagement documents, RFP’s and RFQ’s, Evaluation sheets, etc.) as per the Company processes & procedures
Verify SI/ vendors scope of work and technical designs in projects.
Align with company’s procedures and policies during projects implementations, related to Enterprise architecture, Security, Infrastructure, and any other required internal entity.
Lead & Conduct systems integration testing, and support UAT.
Ensure any project completion & closure by obtaining sign off from all main stakeholders (i.e. Operations & Business teams) , and proper handover to relative teams.
Evaluate and plan software, sizing capacity, and licenses against the current load and forecasted needed expansions in the area responsible for.
Plan for needed upgrades for Applications, Databases, and Operating systems in the area responsible for.
Provide support on special projects as and when assigned by senior management.
Ensure that upper management is informed on all critical issues pertaining to the area responsible for and makes recommendation for improvementsAligning implementations with Ooredoo group enterprise architecture strategy & Roadmap.
Assess new ICT Solutions market trends and identify the benefits to Ooredoo and impact of this new technology on current echo system.
Prepare the needed business cases, business benefit and ROI documents with every new investment.
Work closely with Ooredoo group to share best practice and ensure efficient synergy.
Work with stakeholders, both management level and SME level across the organization and within ICT division to contribute in building the holistic view of the organization's strategy, processes, and link this to the ICT department strategy. Contribute to the motivation of junior staff, providing day to day assistance where necessary.
Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
Other duties as directed by supervisor or other superiors.
Qualifications:
Bachelor degree in Computer Science/ Telecoms / Communications / Electronics Engineering or related discipline and appropriate registration with a recognized professional institute
Other Information:
3-4 Required years of experience based on progression ladder, relevant experience.
Expertise in iOS, Android, HTML5, CSS3, and other mobile frameworks/accelerators.
Awareness of New development Technologies in Mobile & Web like react native & PWA.
Proven ability to design, optimize and integrate business processes across disparate systems and mobile technologies
Experience with many of these languages, services and tools: Java, JSON, Objective-C, XML, WSDL, SOAP, REST APIs, UDDI, JDeveloper, Integration Adapters, JNDI, JDBC, PL/SQL, and SQL.
Experienced with SDKs and their integrations with Mobile applications.
Knowledge of software development life cycle and project life cycle
Hands-on experience in analysis and implementation of software
Strong knowledge in ITIL, eTOM, TOGAF, and TM Forum principles & enterprise wide adoption.
Telecom industry knowledge would be an advantage
Good knowledge of MS Office applications like Excel, Word etc.
Excellent command of both written and verbal English, Arabic would be an advantageStrong Analytical skills
Fair Project Management skills
Strong Technical skills
Strong interpersonal communication skills
Ability to rapidly learn new concepts and business models.
Apply Here:
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