MENA Content Head- Amazon, Dubai

 MENA Content Head- Amazon, Dubai

The role involves influencing peers and stakeholders in other functions to achieve functional and business goals assigned. A successful candidate in this role will have the ability to work at all levels of detail to accomplish team/organization goals. He or she will identify individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company. The ideal candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to:

·Responsibility for defining and driving functional/business goals.

. Forming and managing cross-functional project teams to drive key programs for our customers.

· Building a data oriented culture, adoption of technology solutions and process improvement projects to achieve business goals.

. Solving Business problems using technology and liaise with the technology and operational teams in identifying use cases/requirements, implementing sustainable solutions and scaling them effectively to support Defect elimination.

· Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.

· Designing and developing strong relationships with senior stakeholders in the Retail business.

· Ensuring high quality standards for interviewing and hiring employees at all levels of the organization.

· Owning specific people programs on team engagement and coaching & development.

BASIC QUALIFICATIONS

· 10+ yrs work experience in Program mgmt. with at least 5+yrs of experience in program managing a tech solution for a product or services industry.

· Has a background in quantitative decision making, ability to drive business metrics, automate operational tasks, thereby driving process excellence and adoption of different tools and resources.

· Exposure to working with technology teams and solving business problem using technology.

· Has managed critical support functions and processes, with end to end business responsibility.

· Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.

· Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams.

· Demonstrated ability to hire and develop strong tech-operations team members and leaders.

· Proven expertise and ability to develop processes and procedures which will enhance the overall efficiency with a strong bias towards automation in all operational tasks.

· Ability to work effectively & independently in a fast-paced environment with tight deadlines

· Excellent written and oral communication skills as well as team and stakeholder management skills.

· To receive security clearance all candidates must undergo a background check.

PREFERRED QUALIFICATIONS

Masters Degree /MBA (System/Operations/Strategy)

Experience / Certification in Project Management/process excellence (PMP, Six Sigma)

Experience Agile and Scrum process

Experience in managing teams independently

Apply Here:

https://www.amazon.jobs/en/jobs/1738557/mena-content-head

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