Head of Operations & Partnerships- Mamo, Dubai
Job duties
Design and architect operational improvements across core areas including finance, fraud, data, customer service, compliance and back-office operations
Introduce efficiency and automation to help the company scale effectively
Collaborate with senior stakeholders to connect systems and processes
Use data and analytics to hunt for and eliminate inefficiencies across Mamo’s value chain
Work closely with leadership, business and product teams to define the most strategic partnership areas to focus on and their key objectives
Research and identify key partners for each strategic area of importance for Mamo
Build narratives in collaboration with the strategy team and pitch Mamo to potential partners
Benchmark commercial structures and fees for various partnership types and negotiate commercial terms with shortlisted partners alongside senior management
Manage legal teams while negotiating and closing external partnership agreements
Own and nurture Mamo’s external partnerships and relationships, including strategic, technical, banking, fintech, and more
Manage and optimize operational aspects of each partnership and ensure KPIs and service levels are being met on both sides
Job requirements
Minimum qualifications
7+ years experience in operations
BS/MA in Computer Science, Engineering or similar relevant field.
Proven ability to analyze vast amounts of data
Experience in the finance sector is a plus, particularly with banks in the UAE
Excellent relationship building skills across all levels of a partner’s organization
Excellent organizational and time management skills
Get things done attitude
Proven track record of leading negotiations and structuring deals
Strong analytical and financial modeling skills
Outstanding communication, presentation and leadership skills
Strong command of English language, both verbal and written
Experience working in payments including with gateways and processors
Apply Here:
https://jobs.mamopay.com/o/head-of-operations-partnerships?source=Indeed
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