CUSTOMER SERVICE EXECUTIVE- Al Ghazi, Dubai UAE

 CUSTOMER SERVICE EXECUTIVE- Al Ghazi, Dubai UAE

DESCRIPTION

Hiring a Customer service executive for Dubai.

Key Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Communicating with customers through various channels.

Responding promptly to customer inquiries.

Acknowledging and resolving customer complaints.

Processing orders, forms, applications, and requests.

Knowing our products inside and out so that you can answer questions.

Keeping records of customer interactions, transactions, comments and complaints.

Adhere/execute all tasks/requests instructed by reporting

managers.Communicating, coordinating, and supporting other colleagues/departments as per management decision.

Follow communication procedures, guidelines and policies.

Ensure customer satisfaction and provide professional customer support.

Key Requirements:

Bachelor degree holder.

Proven customer support experience.

Strong phone contact handling skills and active listening.

Track record of over-achieving quota.

Excellent communication and presentation skills.

Customer orientation and ability to adapt/respond to different types of characters.

Ability to multi-task, prioritize and manage time effectively.

Apply Here:

https://jobs.alghaziuae.com/job/customer-service-executive-3