Duties and requirements:
• To organize the work of call-center from the beginning
• To search and educate the staff
• To organize, coordinate and control the working process;
• To form the working algorithms of the Department;
• To estimate the team’s work;
• To make reporting documents;
• To settle up difficult situations and conflicts with the clients;
• To give the Departments’ reports
Experience: minimum 2 years on the managing posts in call-centers
Gender/Age: Male/female from 30 to 45 years
Languages: English fluently, Russian and Hindi is an advantage.
Requirements:
Basic knowledge of ATE and specialized call-center programs
Advanced user of PC
Experience in developing motivational and educational systems
Experience in recruiting a staff for Contact center
Good literacy and spoken language
Personal qualities: highly initiative, self-independent in work, willing to work for a result, stress-resistant, communicative.
Email Your CV to: job.uae@leadermt.com
• To organize the work of call-center from the beginning
• To search and educate the staff
• To organize, coordinate and control the working process;
• To form the working algorithms of the Department;
• To estimate the team’s work;
• To make reporting documents;
• To settle up difficult situations and conflicts with the clients;
• To give the Departments’ reports
Experience: minimum 2 years on the managing posts in call-centers
Gender/Age: Male/female from 30 to 45 years
Languages: English fluently, Russian and Hindi is an advantage.
Requirements:
Basic knowledge of ATE and specialized call-center programs
Advanced user of PC
Experience in developing motivational and educational systems
Experience in recruiting a staff for Contact center
Good literacy and spoken language
Personal qualities: highly initiative, self-independent in work, willing to work for a result, stress-resistant, communicative.
Email Your CV to: job.uae@leadermt.com
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